Housekeeping Assistant Manager - Accommodation

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 800 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each Village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

HOUSEKEEPING ASSISTANT MANAGER - ACCOMMODATION | circa £30,800 per annum

You will assist the housekeeping management team in the smooth and efficient running of the housekeeping division, managing a team of Team Leaders and up to 90 colleagues.

Responsibilities will include:

• Assisting with the organisation and allocation of duties relating to the housekeeping cleaning operation, ensuring the highest possible standards are achieved and maintained at all times.
• Assisting with managing budgets and payroll costs to ensure all divisional targets are achieved, without compromising our level of customer care.
• The effective recruitment and selection of housekeeping colleagues and the coordination and evaluation of training needs within the division.
• You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this.

HOURS OF WORK

You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 8.30am and 10pm and will include working 1 weekend out of 4. 

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

• Competent using Microsoft Office
• Sociably confident with excellent interpersonal skills and the ability to support, develop and challenge a team
• Team leadership experience within a demanding, service driven environment
• Have a motivational approach towards colleagues and work
• Empathetic and supportive approach to leading a team

Desirable requirements:

• Willingness to undertake First Aid training and qualification
• Customer service experience
• Previous experience in the Cleaning and / or Hospitality industry
• Coaches individuals to be accountable for their own performance

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 18th February 2025 at 12 Noon

Interviews to be held: Ongoing 

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.