Swimming Pool Team Leader

Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 10am to 9pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to Snorkel, Scuba Diving and Aqua jets.

SWIMMING POOL TEAM LEADER | Circa £27,000 per annum

In this role, you will support the management team by ensuring the smooth running of all pool facilities. Excellent verbal and written communication skills are required as you will build and maintain professional working relationships with all colleagues. 

Previous supervisory experience is required as you will be responsible for the coaching and continuous development of all members of the team. Other supervisory experience will include the timely completion of performance appraisals and ensuring that all legal training is completed as per company standards.

The successful candidate will help drive retail sales and assist the Swimming Pool Manager in achieving all financial targets.

The ideal candidate will have a professional and friendly manner and will be committed to providing the highest level of guest care.

Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

HOURS OF WORK

You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 7am and 10pm and include working 2 out of 4 weekends. 

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements: 

• RLSS Pool Lifeguard / NARS Qualification
• Good communication skills
• Supervisory experience of working in a similar position and environment
• Experience of managing people
• Good attention to detail
• Friendly, genuine and warm towards guests and colleagues

Desirable requirements:

• First Aid Certificate
• ISRM Pool Plant Course
• ISRM Higher Professional Diploma or similar leisure supervisor qualification

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 21st January 2025 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.