Housekeeping Team Leader - Public Areas

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each Village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

HOUSEKEEPING TEAM LEADER - PUBLIC AREAS | £13.13 per hour

We are looking for an experienced Supervisor to join our Housekeeping team.

In this role, you will assist with the smooth and efficient running of the Housekeeping cleaning operation, by providing sufficient training and development to your team. You will ensure the highest standards of cleanliness and hygiene are achieved to our public areas and office space and monitor cleaning standards.

Other responsibilities will include contributing to the achievement of all departmental targets, assisting with the organisation and allocation of duties and ensuring the wellbeing and motivation of your team.

Good verbal and written communication skills will be required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team and have previous managerial / supervisory experience.

HOURS OF WORK

You will be contracted to work either 80 or 100 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 5am and 10pm and include working 2 out of 4 weekends. 

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

• Sociably confident with excellent interpersonal skills
• Basic technology literacy
• Have a motivational approach towards colleagues and work
• Empathetic and supportive approach to leading a team

Desirable requirements:

• Experience of leading a team in a service driven environment
• Previous experience in the cleaning and / or hospitality industry
• Customer service experience
• Coaches’ individuals to be accountable for their own performance

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 11th February 2025 at 12 Noon

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. 

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.