Team Leader - Dixons Travel

Location: Luton

Function: Dixons Travel

Salary: £6.70 per hour

Job Type: Full Time Permanent

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Team Leader - Dixons Travel

Summary of the role

Based in the exciting and busy departures terminal at the airport you will be ensuring customers have a great experience in the store and finding the right product. You will do this by understanding their needs and asking the right questions, sharing your passion and knowledge and bringing products to life through demonstrations.
You will also work across all areas of the store as needed to support and coach your colleagues in delivering an excellent customer experience and store profit targets. This position comes with have key holder responsibilities, so flexibility is essential.

Who are we looking for?

We are looking for people who are passionate about providing excellent customer service from the initial customer greeting right through to making sure they have a great customer experience. So if you like helping people and have an interest in technology, then Dixons Retail would love to hear from you.

What will I be doing?

• You will be the face of Dixons Travel greeting customers and making them feel welcome in our store.
• Provide advice & guidance to customers to help them find the right product & services to meet their needs
• Learning about our products and services through continued in-house training
• Ensuring that all customers are happy with service both during the sale and after they have left the store
• Resolving customer queries and complaints in a timely and efficient manner
• Ensuring that all store standards are achieved
• Providing support in other areas of the store as required
• Provide continued ongoing mentoring to store colleagues
• Opening and closing of the store

What will Dixons Retail do for me?

As a market leading specialist within the technology and electrical retail market we pride ourselves on providing a first class shopping experience for our customers with engaging and knowledgeable members of staff and in order to achieve this we offer:-
• A first class continued colleague training programme covering both career development and product knowledge.
• A competitive hourly rate with a bonus scheme that rewards you for excellent customer service and individual performance.
• 5.8 weeks annual leave (including statutory bank holiday)
• 10% colleague discount
• Pension
• Most of all we provide exciting working conditions with excellent career prospects.

If the above opportunity sounds of interest and you could see yourself building a career with Dixons Retail then start the ball rolling by applying now.

The job role is for a Sales Team Leader in an exciting Dixons Travel branch within Luton Airport , The role consists of a shift pattern of 4 days on and 2 days off, which is two 4.00am - 13.00pm shifts followed by two 12.30 - 21.30pm then two days off so flexibility is key for this role.

It is a sales based role leading a team of colleagues every day to ensure we meet our customers needs and go out of our way to ensure they get an exciting experience in our store. So if you can coach and develop a team, love customer service and have a passion for technology this is the perfect job for you!

The job role is for a Sales Team Leader in an exciting Dixons Travel branch within Luton Airport , The role consists of a shift pattern of 4 days on and 2 days off, which is two 4.00am - 13.00pm shifts followed by two 12.30 - 21.30pm then two days off so flexibility is key for this role.

It is a sales based role leading a team of colleagues every day to ensure we meet our customers needs and go out of our way to ensure they get an exciting experience in our store. So if you can coach and develop a team, love customer service and have a passion for technology this is the perfect job for you!

Apply now