Maintenance Surveyor (Repairs & Voids)
A place to make things happen
Salary: £38,434 per annum (including car allowance)
Location: Stockton covering North East
Permanent, 35 hours per week plus on call.
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
About the role
As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for up to 1200 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.
The role is a mixture of site visits and desk based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make up of domestic buildings to qualify repairs needs. You'll raise the repairs on our bespoke CRM system and update the customer account through to the completion of the works. You'll also uphold our Empty Homes standard to deliver first-class quality homes in a timely manner.
This is a key position and you'll play a critical role in providing our customers with homes they can be proud of.
To view/download a full job description please click here.
Salary
The spot salary for this post is £37,184 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
Plus an additional £1,250 per annum essential user car allowance.
About you
You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.
Interviews
Telephone interviews will take place on Friday 4th April.
Successful candidates will be invited to a final interview at our Stockton office on Wednesday 9th April.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email:
"PeopleServices@accentgroup.org".
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply today.
