Lettings Coordinator

Who are Accent?

We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business. 

If you feel great about putting customers first, then we feel great about you joining the Accent team.

At Accent we believe everyone has the right to a safe, secure and warm place to call home. 

We’re looking for an Lettings Coordinator to join our team in Bradford or Peterborough. 

About the role and person:

• 35 hours per week
• 12 month Fixed Term Contract 

As an Lettings Coordinator, your role involves:

Your core role and focus is the effective marketing of Accents empty homes (rented) and the successful on-boarding of new customers.  This role forms part of a specialist national lettings team, responsible for advertising homes to let, both directly and in conjunction with Local Authority partners, working within relevant legislative and policy frameworks, to let homes in a fair and transparent way.   

What will your responsibilities be as an Lettings Coordinator?

• Responsible for the selection and assessing of applicants and home Allocations (incl. transfers, nominations and referrals), the undertaking of affordability and eligibility assessments in accordance with the Accent Group’s Allocations and Lettings Policy.
• Responsible for ensuring that all work conducted within regulatory guidelines, policies, and procedures and operating in line with Accent Group’s Allocations and Lettings Policy while mitigating risk by acting fairly and responsibly. 
• Responsible for building and maintain strong stakeholder relationships with Local Authorities and partners in the promotion and management of empty homes, to ensure Accent is seen as a valued and responsive partner.

For a full job description of this role please click here.

Location

The successful candidate will be required to live within a commutable distance to our Bradford or Peterborough office. We’re a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer’s needs.

We’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system

Salary

The spot salary for this post is £26,250 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.    

What will you get from us?

In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

• 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
• A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
• Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
• Employee Assistance Programme.
• "Hapi" Benefits App with multiple discounts. 
• Cycle to work scheme.
• Free parking

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. 

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.