Box Office Assistant (Eventim)

Closing date: 30 July 2017

Location: Eventim Apollo

Salary: £7.50 per hour

Hours of work: Zero hours

Box Office Assistant (Eventim)

POSITION TITLE:       Box Office Assistant    

REPORTS TO:              Box Office Manager


Box Office Assistants are the first point of contact for many of our customers and should offer a high level of customer service and professionalism. They’ll have good knowledge of the venue in order to help the customer with any queries and will have excellent communication skills.


  • Helping to open the box office on a show day.
  • Selling tickets on the door and issuing collections to customers.
  • Assisting with the guestlist.
  • Helping customers with any queries they may have.
  • Keeping the box office clean and tidy.
  • Supporting the Duty Box Office Manager with any additional tasks.
  • Provide and promote the highest level of customer service.
  • Continuously seek ways to improve personal, team and business performance.
  • Ensure that all relevant information is communicated speedily and accurately in a way that ensures that the information is received and easily understood.
  • Ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs.

Essential skills:

  • Previous box office experience
  • You must have a genuine desire and ability to work with the public in a front line, customer focused setting;
  • Ability to tthrive in a very busy environment, maintaining patience and empathy when working under pressure
  • Be an excellent communicator, confident in engaging and working with all kinds of people, both internal and external
  • Be proactive, positive and flexible in terms of working patterns and work

Interviews: Last week of July / First week of August - TBC

Apply now