Customer Service Assistants (zero hours)

Closing Date: 25 March 2019

Location: Thames Clippers

Salary: £9.87 per hour

Hours of Work: As and when required, includes weekend work

Number of roles to fill: 10

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Customer Service Assistants (zero hours)

The Role: Working on any of our 22 piers along the Thames, you will welcome all members of the public; selling them the right ticket to travel and assisting them with their journey with us on our boats.

You: We’re looking for people who love working and engaging with the public and making their experiences as memorable as possible!

We will give you full training on our varied ticket types and you will be comfortable approaching customers and selling them the appropriate ticket.

You will be a great communicator, friendly and approachable and always wanting to deliver the best customer service possible.

And, you won’t mind working outdoors or being on your feet all day and will thrive in a busy environment, maintaining empathy even when it gets really busy!

When: The assessment centre will be held on 5 April 2019 at the Preview Centre a short walk from North Greenwich tube and bus station.

Important Information: We use assessment centres to give you plenty of information about the company, the role and how we work. They are fun and informative and a great way for you to learn all about us whilst we find out about you!

We pick the dates for assessments in advance, so we can ensure we have the right assessors available to meet with you. Therefore if you cannot make the above date for the assessment, please do not apply, as we won’t be able to change the date or hold another assessment for you.

Instead, if you can’t make it, please sign up for job alerts and you will be notified of all our future vacancies. Hopefully you’ll be able to make one of our next assessments!

About AEG and MBNA Thames Clippers

AEG is one of the leading sports and entertainment businesses in the world. In the UK we comprise of The O2; The SSE Arena, Wembley; MBNA Thames Clippers; and AEG Presents which includes the Eventim Apollo and indigo at The O2.

MBNA Thames Clippers are London's leading River Bus service. With a fleet of 17 high speed boats which provide commuters and leisure visitors with a unique way to travel around the capital.

So why apply?

Here at MBNA Thames Clippers we really value a strong team ethic, we take pride in what we do, and we respect each other, which makes it a great place to work! We are an entrepreneurial and growing organisation which was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core values.

We are committed to equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Apply now