Team Leader - Edith Moffat House
Team Leader
Edith Moffat House, EveryDay
Salary: £25,587 - £27,251 per annum
Lead a Team. Change Lives. Grow Your Career.
EveryDay, the social enterprise wholly owned by Age UK North Tyneside, is looking for an enthusiastic and dedicated Team Leader to join our team at Edith Moffat House.
Edith Moffat House is a 24-bed Extra Care facility. In addition to providing Extra Care services, 11 of the beds are used for Step Down support, helping people regain independence following illness or a hospital stay. As Team Leader, you'll have the opportunity to lead within a welcoming, close-knit service where every day brings the chance to make a genuine difference to someone's life. With your own office and responsibility for supporting a dedicated team, you'll help create an environment where customers can thrive, colleagues can develop, and outstanding person-centred care is delivered every day.
This is an exciting opportunity for an experienced care professional ready to take the next step in their career, leading a committed team that puts dignity, independence and person-centred care at the heart of everything it does. You will work closely with the Area Manager and Coordinator to ensure individuals receive the high-quality care and support they deserve, whilst supporting and developing your own team of Personal Support Assistants.
Why Join EveryDay?
At EveryDay, we're passionate about helping people live well, maintain their independence and stay connected to their communities. We know this starts by valuing and supporting our staff.
-
Salary of £25,587 - £27,251 per annum
-
Potential opportunity to pick up further hours as a Personal Support Assistant
-
National Living Wage Employer
-
Paid DBS Check
-
Blue Light Card eligibility
-
27 days annual leave, including a Wellbeing Day
-
Generous Pension Scheme
-
Loyalty Bonus after two years' service
-
Staff Referral Scheme with rewards of up to £400
-
Annual Thank You Events
-
Ongoing learning, development and career progression opportunities
About the Role
As Team Leader, you will play a key role in ensuring customers receive a consistent, high-quality service delivered with compassion, dignity and respect. You will lead and organise a team of Personal Support Assistants, providing day-to-day supervision, support and motivation to help them deliver exceptional care and support.
Working closely with customers, families and partner agencies, you will help ensure individuals receive personalised support that promotes independence, improves confidence and helps them achieve their goals.
Key responsibilities include:
- Leading, motivating and supporting a team of Personal Support Assistants.
- Ensuring services are delivered in line with individual Service Plans.
- Supporting customers to regain confidence, maintain independence and achieve personal outcomes.
- Building positive relationships with customers, families and external professionals.
- Conducting staff supervision, mentoring and on-the-job support.
- Maintaining high standards of quality, safeguarding and compliance.
- Supporting service improvements and customer satisfaction initiatives.
-
Helping create a positive culture where both customers and colleagues can flourish.
About You
We're looking for someone who is passionate about delivering outstanding care and enjoys supporting others to develop and succeed.
You will have:
- A Level 2 qualification in Health & Social Care (or equivalent).
- At least two years' experience within a health or social care setting.
- A good understanding of the Health and Social Care Act 2010.
- Knowledge of quality standards and best practice in care delivery.
- Strong communication, organisational and customer service skills.
-
The ability to lead by example and work flexibly to meet customer needs.
Desirable:
- Experience supervising, mentoring or training staff.
- Health & Safety qualification.
- Experience using Access or other electronic care management systems.
- Strong problem-solving and prioritisation skills
