Support Services Administrator

Location: New Milton

Contract Type: Permanent

Closing Date: 04 December 2019

Salary: Starting at £18,500 per annum, rising to £19,500 after successful completion of probation

Specific Hours: 35 hours per week between 8am - 6pm, Monday to Friday including some weekend work on a rota basis

Support Services Administrator

As a Support Service Administrator, you will be required to be an ambassador of Appello delivering the highest levels of customer service.  To provide an exceptional administration function for the Monitoring business taking ownership for assigned tasks to see this through to a first-class conclusion, including the provision of pro-active outbound calling to some of our more vulnerable customers.

In this busy and challenging role, you’ll need the ability to work to deadlines and multi-task, you’ll have excellent communication and IT skills including Outlook, Excel, Word and database maintenance. You will be required to update and log the database as necessary, data inputting to an accurate and high standard, dealing with and responding appropriately to all customer queries using both verbal and written communication.

Your customer service experience will be matched by your attention to detail and outstanding organisational skills. 

What we will offer you:

  • Pension Scheme, up to 4% Company matched
  • Onsite parking available
  • Discounted voluntary benefits
  • Life assurance 2 x annual salary
  • Employee assistance programme
  • The ability to buy additional or sell back holiday

With an excellent benefits package combined with a positive professional team and a supportive national business this is a great opportunity to join a sought after employer. We are focused on the future and this role represents a real opportunity to contribute to our continued success. If you are keen to find out more and have the necessary skills please apply now with your up to date CV.

Apply now