Guest Service Assistant

Guest Service Assistant

Location: Gara Rock

Duration- 01st June- 30th September 2025

Who we are?

We are Gara Rock a Boutique Hotel and Restaurant perched on a clifftop right on the South West Coast path and just across the water from Salcombe.

We’re relaxed, friendly and down to earth. And we’re devoted to making sure our guests and Visitors have the best time with us. Right now, we’re looking for some talented awesome individuals to join our team and help us deliver our Gara Rock experience.

We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk.

Additionally , This job required valid driving license. Please do not apply if you do not have one. 

What we need in a nutshell 

As a Guest Services Advisor, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include: 

• Meeting and greeting guests and checking them in and out 
• Making bookings for activities and dealing with enquires 
• Resolving  complaints in a way that makes guests properly looked after 

Additionally, holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too. Also, This role requires a personal vehicle—please apply only if this requirement is met."

What we can offer you 

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: 

• Competitive Pension
• Bonus Scheme
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition 

Want to join our team? Here’s how to apply 

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers. 

Our promise to you 

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!  

Good Luck! 

#INDHP