Northamptonshire and neighbouring counties
Hours of Work
37.5 hours per week 5 days per week
David Wilson Homes
19 November 2018
The Customer Care team, making sure home buyers receive the very best care following their home buying experience.
Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and practical help. Because of the things you’ll be dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism.
You’ll be the face of customer care in our customers’ homes. Making the most of your trade or construction background, you’ll fix the problem yourself or arrange to get it sorted by someone else. Either way, you’ll make sure the work is done speedily and to the highest quality. And you’ll only be happy when the customer is.
WHAT WILL I BE RESPONSIBLE FOR
David Wilson Homes South Midlands is seeking to recruit an experienced all-round tradesperson to fulfil this important role within our Customer Service Department. The base for this position is our Divisional Office in Northampton, although the position involves working within an approximate radius of sixty miles of this.
The successful applicant will possess a solid all round skills base including painting and decorating, general carpentry and other maintenance tasks as required by the Customer Service Manager.
As a representative of our Company, visiting customers in their homes, you will be expected to be courteous and polite at all times, a clean and tidy worker and be an excellent time-keeper. As one of our team of operatives, you will need to have excellent communication skills and be able to discuss and find solutions to problems as part of a very busy, fast moving department.
WHAT ABOUT THE BENEFITS
25 days holiday
Money Purchase Pension Scheme
Choice of Flexible benefits
Death in Service benefit
Company van for business use