Operations Director

Specific Location
Bardon, Leicestershire


Hours of Work
37.5 per week

Barratt Developments PLC

Contract Type

Closing Date
01 May 2018

Operations Director

Our Furnishings division, BD Living provide furnishing solutions that will fit in with our customers’ homes perfectly.  This team supplies and fits storage and bedroom furniture, from cutting edge styles to contemporary classics.  Not just supporting our Customers, BD living also support our Sales and Marketing teams with a one stop shop, creating the layout and design of our marketing suites and completing the full fit-out of the suites across the country.

Depending on the role, you could be part of the support staff in the office working within our Technical, Sales, Finance, or Admin teams.  You may be working in our warehouse as a production operative or you could be working out in the field as one of our fitters or drivers based throughout the UK.  Together we ensure we deliver an exceptional customer experience to all.

Summary of Role:

To grow the business within the Division by increasing profitability and improving Barratt’s reputation as aleading house builder.

What will I be Responsible for:

Prepare and implement a Business Plan (3 years) for the Division.

Lead and take responsibility for the attainment of KPI’s in relation to profit, customer service, quality, health and safety, and costs.

Effectively manage and monitor performance within the Division, and report as appropriate to the Regional Managing Director, and the Divisional Board in line with the standard format and schedule.

Design and implement an HR/people strategy to ensure staff retention and engagement is maximised.

Identify and resolve strategic, or significant issues, as they arise in the Division, and proactively seek out opportunities for Divisional improvement.

Champion a focus on Customer Care that enhances the reputation of the Company and increases profitability; ensure that the Division positively contributes to reaching the standards/targets set by the Group.

Take responsibility for Health and Safety issues in accordance with the Group’s Occupational Health and Safety Management System.

Ensure the Divisional team are fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these, in terms of communication, training and development, and the organisation of the Division’s workload.

Promote and act in accordance with Group values, systems, policies and procedures.

Personal Characteristics/Skills:

A successful track record in similar senior role within the industry or a major blue-chip company

Awareness of local business drivers/competition and issues facing the industry; understanding of the impact of the local/national economic and political environment on business success.

Highly numerate, with the ability to interpret and utilise economic, financial and industry data.

Proven strategic and performance leadership capability; able to initiate and lead change; deliver tangible results; demonstrate toughness under pressure and a competitive spirit.

Communicate with impact and clarity; build effective and supportive working relationships.

A strong people leader; involves and empowers others; coaches and mentors within and outside of own team; invests in own development.

Proven track record of streamlining processes, developing effective and cohesive team working, and delivering change with 100% commitment from all.


What about the Benefits Package:

Competitive Package

Choice of Flexible Benefits

25 days holiday

Company Bonus Scheme

Company Car/Car Allowance

Company Pension Scheme


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