Customer Service & QA Supervisor - Production

Specific Location
Bardon, Leicestershire


Hours of Work
37.5 per week

Barratt Developments PLC

Contract Type

Closing Date
31 January 2019

Customer Service & QA Supervisor - Production

Our Furnishings division, BD Living provide furnishing solutions that will fit in with our customers’ homes perfectly.  This team supplies and fits storage and bedroom furniture, from cutting edge styles to contemporary classics.  Not just supporting our Customers, BD living also support our Sales and Marketing teams with a one stop shop, creating the layout and design of our marketing suites and completing the full fit-out of the suites across the country.

Depending on the role, you could be part of the support staff in the office working within our Technical, Sales, Finance, or Admin teams.  You may be working in our warehouse as a production operative or you could be working out in the field as one of our fitters or drivers based throughout the UK.  Together we ensure we deliver an exceptional customer experience to all.

Summary of the Role:

BD Living, the in-house Bedroom Furniture Division of Barratt Developments plc, are looking to recruit a Customer Service & QA Supervisor for our Production Team.

Responsibilities to include but not limited to:

Checking goods-in against orders for quantity and quality.

Carry out checks ensuring any product issues are quickly identified and taken out of stock.

Liaise with Procurement Team to ensure feedback is provided for supplier performance via a KPI.

Liaise with Procurement to ensure smooth flow of goods-in.

Input all goods-in onto ERP system Microsoft Navision within 4 hours of delivery.

Record and in-put all stock movements onto ERP system on a daily basis.

Carry out admin duties to aid Production Supervisors/Manager to include:

Printing of pick sheets/printing of stock count sheets/update KPI's/carry out spot checks on trolleys prior to despatch of goods to identify any shortage or quality issues/carry out spot checks on delivery vehicles to ensure products are stacked correctly.

Key Skills/Personal Characteristic Required:

Possess a positive attitude.

Ability to work on own initiative as well as carry out requests from Production Supervisors and Management Team.

Must have a flexible approach and be familiar with IT software packages.


Benefits Package:

Competitive Salary

Company Bonus Scheme

25 days Holiday

Money Purchase Pension Scheme


Apply now