Aztec West, Bristol
Hours of Work
Monday - Friday
21 October 2018
The Customer Care team, making sure home buyers receive the very best care following their home buying experience.
Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and practical help. Because of the things you’ll be dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism.
SUMMARY OF THE ROLE
Supporting the Head of Customer Care you'll play your part by keeping the department operating like clockwork. That means owning every call and query you receive, logging every issue and following up every maintenance request to make sure it's been carried out. And whether you're organising sub-contractors, collating sales paperwork or making a courtesy call to a customer, you'll deliver the kind of service you'd like to receive.
WHAT WILL I BE RESPONSIBLE FOR?
WHAT ABOUT THE BENEFITS PACKAGE?
Competitive Base Salary
Company Bonus Scheme
25 Days Holiday
Money Purchase Pension Scheme
Choice of Flexible Benefits