Location: CARE Birmingham

Contract Type: Full Time

Closing Date: 18 September 2021

Salary: 19000

Specific Hours: 37.5



You’re an ambassador for CARE Fertility in all of your interactions, whether it’s meeting and greeting patients as they arrive at the clinic, or answering the phone to respond to queries and enquiries.

Delivering excellent service to everybody is second nature to you, you’re a great colleague and you always go above and beyond.

You have great attention to detail and you demonstrate this when you’re registering new patients, inputting their data on our systems, taking payments from patients or booking appointments for them – everything is done accurately.

It would be great if you’ve worked in healthcare before because then you’ll be familiar with the environment and ways of working – but don’t worry if you haven’t, it’s not essential. What is essential is that you’ve got great administration skills and you’ve worked in a reception/front of house role before. You’re a great team-player, who’s comfortable working alone and you understand the importance of delivering excellent service.


A bit more about the role?

This is a full-time role working either 07:30 - 15:30 or 08:00 - 16:00, Monday to Friday with Saturdays (roughly 1 in 2), at our Birmingham Clinic (27 Highfield Rd, B15 3DP) - with free onsite parking.

This is a full-time role working between 08:00-16:00 from Mon-Fri.

In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.

  • Salary of up to £19,000 (depending upon experience).
  • 25 Days annual leave (pro-rata)
  • Pension scheme
  • Life assurance
  • A range of flexible benefits to suit your needs.


About us

We’re CARE Fertility, we’re the largest private provider of IVF and fertility treatment in the UK.

We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.

At CARE we care, for our patients and for our people. We believe in helping you to reach your full potential.

If you join CARE, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.


This post is subject to a DBS check.


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