Location: CARE Bath
Contract Type: Part Time
Closing Date: 21 January 2022
Specific Hours: 25 hours over 5 days
Would you love a job where you can really help people?
As a part-time Nursing Administrator you will be instrumental in guiding patients through their journey while supporting the Nursing team.
This role will be desk based for the majority of time. You will be assisting with the incoming patient enquiries over the telephone and over emails, as well as arranging appointments, conducting clinic list checks, raising invoices, sending patient treatment protocols to working alongside our CAREpals Coordinators and chaperoning for the nurses and consultants on occasion.
Previous experience of working in administration in a medical environment would be ideal as you will have a better understanding of the role. However, it is not essential that’s you’ve worked in a medical environment, as long as you are flexible, eager to learn, are able to work alone as well as part of a team and have great attention to detail.
Experience in both customer service and administration is also desirable as you should have a strong understanding of delivering excellence to and for people, (both written and verbal), with accuracy and in a timely fashion. We are looking for great team players with a desire for continuous personal and professional development who are able to work as part of a team and independently.
Attention to detail cannot be stressed enough, this is a medical environment and mistakes are extremely costly to everybody involved as well as potentially being dangerous.
Excellent verbal and written communication is required as you’ll be dealing with people from all backgrounds and disciplines, making and taking calls, delivering a high-quality patient experience – you will be acting as a CARE Fertility ambassador in all of your interactions.
A little more?
This is a part-time role working 25 hours per week, where you have the choice of one of two shift patterns…
…however, there would be a need to have an increase in hours occasionally to help cover holiday for your job share.
We’re based at Bath Business Park, Roman Way, Peasedown St John, Bath BA2 8SG. If you drive, we have free onsite parking.
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other. Benefits include:
This post is subject to a DBS check.
Click APPLY now to join CARE Fertility.