Location: Woburn Forest Village - Bedfordshire
Hours of Work: Full-time
Salary/Hourly Rate: £8.22 per hour
Contract Type: Flexible hours over a 4 - week period
Transport Provided: No
Closing date: 25 September 2018
We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.
Join the UK’s number one short break destination. We are proud to have more than 7,000 team members across five Center Parcs Villages and Head Office, working to create memorable experiences for families in beautiful forest locations.
From fixing faults to replacing items, joining our Technical Services team means you can be a superhero for families during their break. The dedicated team provide a speedy response to any service breakdown while delivering excellent care, so our guests can relax knowing they’re being taken care of.
ABOUT THE BENEFITS
ABOUT THE ROLE
The Technical Services Helpdesk is the hub of communication for the reporting and monitoring of accommodation faults and issues.
The operator receives requests via phone and the fault reporting system from guests or colleagues relating to faults/ issues with accommodation. They will then liaise with the relevant department to allocate jobs to the Technicians or Housekeepers and update the system accordingly.
The successful candidate will be able to control busy work loads and plan and organise works throughout the day keeping a level head, especially when dealing directly with a guest.
HOURS OF WORK
You will be contracted to work 160 hours per 4 week period, on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive your contracted hours each period.
You will need to be flexible to work a variety of shifts on a rota basis, falling between 8am and 10pm including working some weekends and public / bank holidays.
You will be naturally cheerful, helpful, and enthusiastic whilst being able to perform under pressure.
Closing date: 25 September 2018 at 12 Noon
Interviews to be held: Week commencing 1 October 2018
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.