Leisure Services Manager

Location: Elveden Forest Village - Suffolk

Hours of Work: Full-time

Salary/Hourly Rate: Circa £59,000 per annum plus 19% bonus scheme

Contract Type: Flexible hours over a 4 - week period

Transport Provided: No

Closing date: 26 June 2018

Leisure Services Manager

We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Join the UK’s number one short break destination. We are proud to have more than 7,000 team members across five Center Parcs Villages and Head Office, working to create memorable experiences for families in beautiful forest locations.


With up to 200 indoor and outdoor activities available, Center Parcs is the perfect place for families to try something new together. The Leisure team plays a key role in ensuring families feel confident, safe and happy during their activity, whatever their age or ability.

There are many opportunities in the Leisure team, and our offering of activities continues to grow. From donning an eye patch in Pirate and Princess Adventure, to whizzing around a track in Quad Bike Safari or scaling the forest canopy in Aerial Adventure, our focus is on delivering a quality experience that guests will remember, whether it’s their first or fiftieth time.


  • Annual profit share/management bonus
  • Staff Reward Scheme
  • Free use of leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in restaurant and retail outlets


Reporting to the village General Manager and with functional responsibility to the Group Leisure Manager, you’ll lead on and oversee every aspect of the commercial management and day to day operational activities of the Leisure division, consisting of a 325 strong team across 7 departments each with their own P&L. With a focus on excellence in service delivery, the achievement of financial targets and the continuing development of our leisure portfolio, you’ll relish the prospect of driving your team to fulfill demanding performance targets and objectives, supporting and contributing to the delivery of the village’s wider strategic plan.

As a member of the Senior Management Team you will actively contribute towards the delivery of the overall village operation and ensure all village leisure activities reflect agreed corporate standards. You will be required to get involved with the delivery of the experience to our guests and participate in Duty Line Management rota.

As you can imagine, this is a key leadership role, requiring a Leisure Industry professional with significant and relevant experience in a similar operational management capacity, who has a proven ability to lead, motivate and develop a large and diverse team. An excellent communicator, relationship builder and organiser, with the know-how and confidence to make and take key business decisions, you should have a fair degree of commercial acumen, including a good grasp of budgetary and financial controls.


You will be contracted to work 160 hours per 4 week period.  This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.    

As our Village is open 365 days of the year, your working hours will include occasional weekends and evening duty management on a rota basis.


Essential requirements:

  • Previous experience in a Commercial Leisure role with responsibility for managing a large team
  • Leadership drive and very high integrity, with the ability to work effectively across a wide range of teams and levels in the business
  • Good business and commercial judgement with the ability to resolve problems
  • Excellent communication skills; both verbal and written
  • Possess strong analytical thinking and the ability to make decisions
  • Ability to manage facilities and activities to a high level of service and standard
  • A good level of educational attainment

Closing date:  26 June 2018 at 12 Noon

1st Interviews to be held:   5 and 6 July 2018

Please note this vacancy may close at any time once sufficient applications have been received.  Early submission of your application is therefore encouraged.

Apply now