Spa Receptionist (Weekend)

Location: Whinfell Forest Village - Cumbria

Hours of Work: Part-Time, Various Hours Available

Salary/Hourly Rate: £8.91 per hour

Contract Type: Flexible hours over a 4 - week period

Transport Provided: No

Closing date: 22 June 2021

Spa Receptionist (Weekend)

Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and Decléor.

Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.

SPA RECEPTIONIST

As a Spa Receptionist, you will provide a professional, prompt and friendly service to all guests as they arrive to the Aqua Sana Reception, in line with Company and Industry standards. You will ensure the smooth running of the reception area on a day to day basis, taking care of all guest bookings and queries ensuring treatment and retail sales are maximised and we deliver the highest standard of guest care and profitability.

Working as part of a team, the role requires a professional but outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.

HOURS OF WORK

You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. You will be required to work every weekend. Shifts will fall between 8:00am and 9:30pm. 

As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential requirements:

  • Excellent guest care
  • Ability to build a rapport with people
  • Friendly outgoing personality
  • Good standard of education

Desirable requirements:

  • Previous experience of working as a Receptionist within a customer service environment
  • Beauty / Spa knowledge

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

  • Management/Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
  • An Employee Assistance Program - providing support on financial, health and legal matters
  • Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 22 June 2021 at 12 Noon

Interviews to be held: 29 June 2021

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams. Throughout the pandemic Center Parcs have adapted in line with Government guidance and we are doing everything we can to ensure our colleagues feel safe at work by focusing on additional training, health and well-being, hygiene and PPE.

Apply now