Location: Whinfell Forest Village - Cumbria
Hours of Work: Full-time
Salary/Hourly Rate: Circa £23,700 per annum pro rata
Contract Type: Flexible hours over a 4 - week period
Transport Provided: No
Closing date: 24 July 2018
We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.
Join the UK’s number one short break destination. We are proud to have more than 7,000 team members across five Center Parcs Villages and Head Office, working to create memorable experiences for families in beautiful forest locations.
Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and Decléor.
Aqua Sana is extremely popular and is accessible to guests staying on the Village as a Center Parcs guest, as well as external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.
ABOUT THE BENEFITS
ABOUT THE ROLE
Working as part of a large team, this role requires a professional and outgoing approach, accompanied with enthusiasm at all times and a passion to deliver outstanding service to each and every guest. You will deal with any guest queries or issues in a professional manner and escalate any problems where necessary.
Providing support to the Aqua Sana Manager, you will help maximise the day revenue opportunities within Aqua Sana by ensuring all POS and promotional literature is relevant and up to date.
Previous supervisory experience is essential, as you will be required to supervise and motivate a large team. You will carry out regular team briefings and therefore excellent communication skills will be required. You will have a friendly and professional approach and be able to use your own initiative.
HOURS OF WORK
You will be contracted to work 150 hours per 4 week period on a flexible basis. Your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
The earliest shift start time is 7am and the latest finish time would be 9.30pm. You will also be required to work weekends and public / bank holidays on a rota basis.
Closing date: 24 July 2018 at 12 Noon
Interviews to be held: 1 August 2018
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.