Spa Receptionist

Location: Elveden Forest Village - Suffolk

Hours of Work: Part-time

Salary/Hourly Rate: £7.95 per hour

Contract Type: Flexible hours over a 4 - week period

Transport Provided: No

Closing date: 23 October 2018

Spa Receptionist

We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Join the UK’s number one short break destination. We are proud to have more than 7,000 team members across five Center Parcs Villages and Head Office, working to create memorable experiences for families in beautiful forest locations.

ABOUT US

Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and Decléor.

Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.

ABOUT THE BENEFITS

  • Annual profit share/management bonus
  • Staff Reward Scheme
  • Free use of leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in restaurant and retail outlets

ABOUT THE ROLE

As a Receptionist, you will provide a professional, prompt and friendly service to all guests as they arrive to the Aqua Sana Reception, in line with Company and Industry standards.  You will ensure the smooth running of the reception area on a day to day basis, taking care of all guest bookings and queries ensuring treatment and retail sales are maximised and we deliver the highest standard of guest care and profitability.

Working as part of a team, the role requires a professional but outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.

HOURS OF WORK

You will be contracted to work 105 hours per 4 week period, on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

Shifts are 7.5 hours long and will fall between 8am and 10pm, you will be required to work 2 weekends out of 4.

ABOUT YOU

Essential requirements:

  • Excellent guest care and rapport with people
  • Friendly outgoing personality
  • Good standard of education

Desirable requirements:

  • Previous experience of working as a Receptionist within a customer service environment
  • Beauty/Spa knowledge

Closing date: 23 October 2018 at 12 Noon

Interviews to be held: Week commencing 22 October 2018

Please note this vacancy may close at any time once sufficient applications have been received.  Early submission of your application is therefore encouraged.

Apply now