Hotel: Peebles Hydro, Innerleithen Road, Peebles.
Department: Front of House
Hours of Work: Flexible hours available
Salary: £6.15 - £8.21 an hour
Peebles Hydro and the Park Hotel must be one of the most exciting hospitality businesses at the minute in the Scottish Borders. As a result of the continued growth and investment now that were part of Crieff Family of Hotels we’re now looking to recruit an experienced Receptionist to join our team.
About the role
The Hydro aims to be the best in the Borders and to achieve all of this need to be presented to a really high standard, and that’s where your skills will come in. You’ll have a varied workload, and you’ll certainly be kept busy all the time. At Peebles Hydro, we believe in offering traditional Scottish hospitality, which means from the minute guests step over the door they feel like they’re visiting close friends: And that welcome begins with you.
Your job is to help people relax and unwind. You’ll offer a smooth and friendly check-in, tell them about what the hotel has to offer, as well as all the great attractions in the Borders. Right through until the customer departure when you’ll check them back out, you’ll deal with all their needs and wants, sort out any little niggles, and make sure their visit’s truly memorable.
Do you have what it takes?
As a Receptionist you will be well presented, have a bright personality and be passionate about service and working hard to ensure the department runs as well as possible. You will have excellent presentation skills, be team orientated having an excellent communication skills as you will communicate with all departments and perform as an effective member of the reception team.
This is a very operational you will ensure the highest level of service is met and every upselling opportunity is maximised to meet revenue targets. Exceptional customer service is at the heart of this business, so your friendly, welcoming personality’s a given. Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us. Customer service experience is essential. It’s great if you’ve got experience of working with systems, particularly Maestro, but you attitude’s what will really count.
What you’ll get from us
Here at Peebles Hydro, training and development aren't optional extras: they're how we do our job. We’re offering the chance to work in a friendly, forward thinking company.