SJT testingSubmit by 28 May 25 16:52

0%
SJT
Application Form

Situational Judgement Test

You will now be presented with eight fictional situations that describe the types of challenges which may be encountered by our Buyers across the business. After reading each situation you will be presented with four possible ways of responding; using your judgement you will need to select the response options which you believe are the “best" and "worst" course of action to take first. The situations vary in length and product area so it is important to read each one carefully before giving your answer.

This test is not timed but most people take 30 minutes to complete it so please ensure you have allowed sufficient time.

Scenario

  • *

    You are working as a Buyer for Sainsbury’s. Part of your role's responsibility is to line manage an Assistant who has been in the role for six months. They are a very popular team member and their friendly, helpful nature has enabled them to build a good network across the business. However, their pace of work is slow and their attention to detail poor which can have serious implications on price alterations and store deliveries.

    You have had many 1-2-1's with the Assistant in which you have set objectives and suggested training modules. However, despite saying that they want to improve, they repeatedly failed to follow these leads up saying they are too busy. Consequentially, you assigned a below-average performance grading at their most recent performance review. You have just found out that your department is going to be looking after an additional product area and as a result, you can expect your team’s workload to increase.

    BestWorst
    Speak to your line manager about moving the Assistant to a different role in the business which better suits their people skills.
    Ask HR to support a more formal performance management process.
    Meet with the Assistant to have an open conversation about their motivation and performance. Advise them that you will need to monitor their performance more closely in the coming weeks and set some clear objectives and targets to achieve.
    In the Assistant’s next weekly 1-2-1, put some time aside to discuss how they are finding the role and whether you can support them in any way.

Scenario

  • *

    You are working as a Buyer for Sainsbury’s. All Buyers in your category have been advised that they need to make a 2% margin improvement on last year; you therefore conduct a review on supplier terms.

    You have a long standing relationship with a supplier who is halfway through a two year contract. The supplier is small but supplies one of your best selling lines. Their contract does not stipulate a fixed cost price, you therefore ask if the cost price can be improved for future orders. The supplier advises you that they cannot reduce their costs further.

    BestWorst
    Ask your line manager to attend a meeting with the supplier as they are likely to have more influence.
    Defer the contract renegotiation until the end of the two year contract and move onto another supplier.
    Advise the supplier that you would like to renegotiate the contract to reach a mutually agreeable position that allows you to reallocate the business.
    Sit down with the supplier to go through every bit of the business to find out if there is any potential to simplify the end to end process to help reduce costs.

Scenario

  • *

    You are working as a Food Buyer for Sainsbury’s. Last year you determined that a particular product range would be a large growth area. You, a Developer and a Technologist spent six months sourcing the best products to better your competitors’ ranges. You went through an extensive sign-off process which was escalated up to Director level. It cost a huge amount of money to develop and launch the range. You followed up by engaging with stores to gain their buy-in.

    Now, a few weeks after the launch, it has become clear that many of the products in the new range are performing way behind expectations. Your Supply Chain Analyst has also raised concerns about the level of waste driven by the unsuccessful products.

    BestWorst
    Propose a strategy to your suppliers to run jointly funded marketing and promotional activities. Agree that if sales targets are still being missed in 12 weeks time, the products will be removed from the range.
    Work with the Product Developer to look at the packaging and product design in order to highlight the products’ qualities. Agree to review sales again in 12 weeks.
    Giving the supplier appropriate notice, you inform them that you will be removing the underperforming lines and replacing them with proven branded lines.
    Immediately fully fund a three week promotion across the range to give a boost to sales and ease the pressure on waste levels. Agree to review sales again after the promotion has ended.

Scenario

  • *

    You are working as a Food Buyer for Sainsbury’s. Just over three weeks ago, the factory equipment of one of the largest suppliers in your product area went down for two weeks. They are a long-term supplier to Sainsbury’s and supply a quarter of the products in your range; consequentially, the factory closure resulted in massive sales and profit loss for your category.

    You arranged to meet with the supplier as soon as production began again to discuss recuperation of your lost profits. The supplier did not sign the Sainsbury’s T&C’s around loss compensation, despite this, you calculate a large compensation figure based on a variety of factors: loss of profit; increased labour to deal with the in-store problem of empty shelves; impact to stores and customers. You advised the supplier of this compensation figure and explained your rationale. However, the supplier’s calculations conflict with yours and they only agree to pay 10% of the compensation figure you specified. After a month of further negotiations the supplier consented to pay your compensation in full if the following terms are met: an increase in the distribution of their products within convenience stores, launch a new range they have brought to the market, increase stocking points and run extra promotions in the second half of the year.

    You carried out a range review using customer data three months ago. The data showed that the supplier had too high a share in the category which led you to reduce their overall SKU counts and distributions.

    BestWorst
    Go back to the supplier; explain that you are not willing to meet their terms but you will reduce you compensation figure to get early settlement.
    Go back to the supplier with an offer to reduce your compensation figure on the basis that they show intent to supply as much as possible by putting extra shifts through the factory.
    Go back to the supplier and maintain that full compensation is paid; alternatively, you will be left with little choice but to reduce their SKUs and distribution over the next year, giving the store space to one of their competitors.
    Go back to the supplier with an offer to reduce the compensation figure. You also agree to run five additional promotions in the second half of the year.

Scenario

  • *

    You are working as a Buyer for Sainsbury’s. One of your sizeable suppliers has just contacted you to advise that, due to commodity price increases, they will need to increase their overall product costs. They have given you a decision deadline of six weeks time as otherwise they will need to halt supply. The last in-house commodities report highlighted a price rise for this particular commodity in-line with the supplier’s increase.

    BestWorst
    Agree to discuss the increase with the supplier in a couple of weeks time. In the meantime, conduct market research and speak to other Buyers whose own-brand products include the commodity to find out if they have received similar price increases.
    Agree to discuss the increase with the supplier in a couple of weeks time; requesting that they provide you with access to their purchase invoices beforehand.
    Reject the cost increase and advise the supplier that you will need to look at alternative providers unless they can bring their costs down. At the same time, begin researching alternative suppliers who can supply in six weeks time.
    Agree to pay the supplier’s cost increase, thereby ensuring a constant supply of the product for your customer.

Scenario

  • *

    You are working as a Buyer for Sainsbury’s. Your category was involved in a complex strategic base review project to reduce the number of suppliers. The lengthy review process resulted in your department going from using nine suppliers to just four. The final four were selected because of their proven, direct relationship with producers. Each supplier was given a larger percentage of the business. Your department's Directors were heavily involved in the supplier review process and signed off the final four.

    It is now six months into the new supplier structure. You have just received a call from one of your suppliers, they inform you that they have gone into administration and have been forced to stop all production in their factories. They advise that the administrators are hopeful of a buyer very soon.

    BestWorst
    Contact your three remaining suppliers to explore options for immediately covering as much of the missing volume as possible. Then advise your line manager of the situation, proposing options and your recommended solution.
    Immediately advise your line manager of the situation, requesting guidance on how best to proceed.
    Inform your line manager of the situation, advising that you will wait a few days to see if a buyer can be found for the supplier. In the meantime, contact your three remaining suppliers to conduct initial investigations into whether they have the capability to plug the product gap if no buyer is found.
    Contact your three remaining suppliers to immediately plug the product gap. Notify your line manager once you have resolved the issue.

Scenario

  • *

    You are working as a Buyer for Sainsbury’s. Various departments have been working together for several months on an upcoming in-store promotion which will include a variety of different products. The promotion will run for three weeks in 500 stores, offering significant discounts on any products included within the promotion. You have included one of your supplier's products in the promotion giving your customers a significant saving. The supplier has paid £1,000 for pictorial barker cards (additional promotional signage for shelves) to be made up by your external advertising agency.

    Eight weeks prior to the promotion going live in store there was a company-wide decision to round up retail prices to make Sainsbury's prices simpler for customers. The prices on the systems were changed and all promotions had the prices updated. The promotion went live in stores today. A store employee has contacted your team to advise that there is an error on the barker card; the barker card advertises the original product price as 1p cheaper than the shelf edge label which gives the newly rounded up price.

    There isn't time to get the advertising agency to produce amended barker cards as they require a minimum of 6 week’s notice. Stores are able to produce image-free barker cards on-site but this takes time and you are aware that store employees are currently very busy.

    BestWorst
    Leave the pictorial barker cards on the shelves, a 1p difference is unlikely to be noticed by many customers and removing the barker cards could result in poorer sales due to the lack of promotional signage. Also, the work involved for store employees to remove and replace the barker cards is too great at the moment.
    Send out communications to all 500 stores asking store employees to remove the relevant barker cards. Advise the supplier of the situation and refund the £1000. Seek compensation from the advertising agency.
    Send out communications to all 500 stores requesting that they remove the barker cards and replace them with the image-free versions. Advise the supplier of the situation and refund the £1000. Seek compensation from the advertising agency.
    Pull the promotion and tell stores to remove the barker cards and product from the plinths and dress across with a different product. Advise the supplier of the situation and refund the £1000. Seek compensation from the advertising agency.

Scenari

  • *

    You are working as a Food Buyer for Sainsbury’s. You recently met with a new branded supplier wishing to present one of their products. You rejected the product as you already have an agreement with your own brand supplier regarding growth targets and believe that listing the new product will put the targets at risk due to it being a similar product. You have a target to drive own brand participation and as a branded supplier this goes against the objective.

    Unbeknown to you, the supplier then arranged a separate meeting with your line manager. Your manager has just come out of the meeting and asks to meet with you; they tell you that they believe the product will appeal to customers and therefore strongly urge you to reconsider your decision and list the product. Your manager explains that the supplier has offered exclusivity and marketing investments which they feel will drive in new customers to the category.

    BestWorst
    Maintain your position with your line manager, explaining the rationale behind your original decision.
    List the product as requested by your line manager but in a way that is a minimal risk to your targets.
    Call the supplier expressing your disappointment that they chose to go over your head. Advise your manager that you do not wish to list the product on the basis that you do not want a supplier relationship in which they will go over your head whenever you disagree.
    Present a counter proposal to your line manager that would use an existing supplier to meet the objectives being presented by the new brand but also meets the targets agreement and maintains own brand participation.