Store Manager - Northampton Area

Are you ready to take your leadership skills to the next level? We’re on the lookout for three passionate Store Managers wanting to make an impact and help grow our business based in Northampton!

About Us:

We operate 85 franchised Domino's Pizza Stores across the UK and have exciting plans to open even more! If you thrive in a fast-paced environment, love building strong teams, and are dedicated to creating exceptional customer experiences, we want to hear from you!

At our company, we believe in delivering remarkable experiences for both our customers and our team members. As a Store Manager, you’ll be at the heart of our business, leading a fantastic team to provide top-notch service in a fun and dynamic setting. This is your chance to step into a role that offers real responsibility and plenty of room for growth!

What You’ll Do:

Leadership & Management

• Take charge of daily store operations, inspiring and motivating your team with your hands-on approach.
• Recruit, retain, coach, and develop your team members to create a positive, high-performing culture.
• Work closely with your Area Manager and Head Office teams (HR, Marketing, Finance, etc.) to keep everything running smoothly and efficiently.

Quality Standards and Health & Safety

• Ensure we meet all legal requirements by implementing our standard operating procedures and policies.
• Stay up-to-date with the Operations Evaluation Report (OER) and strive to meet and exceed these standards.
• Train your team on health and safety practices, food hygiene, and security procedures to keep everyone safe and compliant.

Operational Priorities

• Aim for high standards in service delivery and customer satisfaction, focusing on weekly KPIs related to sales, food cost, and more.
• Drive exciting company-wide marketing campaigns to boost sales and growth.
• Address any employee relations issues and manage performance in line with company guidelines.
• Proactively respond to customer complaints, using feedback to identify training opportunities and improve service.

This job description provides a general overview of the Store Manager role and may evolve over time based on business needs.

What We’re Looking For:

Experience & Availability

• At least 1 year of experience in a fast-paced, customer-focused restaurant or equivalent role in the hospitality sector.

Knowledge & Experience

• Solid experience working with food and a thorough understanding of food hygiene standards.
• Proven ability to manage and develop diverse teams in busy environments.

Skills:

• Strong people skills with the ability to give clear instructions and support.
• High levels of initiative and problem-solving skills.
• Excellent verbal and written communication abilities.
• Confident in resolving conflicts with both customers and team members.

Attributes & Behaviours:

• A commitment to maintaining high standards of quality, service, and cleanliness.
• A knack for making customers feel valued and appreciated.
• An approachable, friendly demeanor that inspires your team.
• Flexibility to stay late during busy periods and help with store closing as needed.
• Energetic, responsible, and able to multitask effectively.

What We Offer:

• FREE Staff Meal: Enjoy a delicious meal on us while you’re on duty (conditions apply)!
• Paid Holidays: Accrue holiday based on the number of hours you work, because everyone deserves time off!
• Team Discounts: Enjoy amazing discounts at hundreds of restaurants and retailers, including Halfords and AA Breakdown!
• Free Uniform: Look great while you work with our complimentary uniform!
• Flexible Hours: We understand the importance of work-life balance and offer flexible scheduling options!
• Career Development: Take advantage of excellent training and fantastic opportunities to grow your career with us!
• Pension Scheme: Secure your future with our pension scheme!
• Employee Assistance Programme: Access support and resources to help you thrive both personally and professionally!
• Long Service Recognition Awards: We celebrate loyalty and dedication to our team!
• Annual Awards Event: Join us for a special event to recognize and celebrate our high-performing staff members!
• Fastest Pizza-Making Competition: Show off your skills and win prizes in our fun competitions!

If you’re excited to lead a fantastic team and make a positive difference every day, we’d love to hear from you! Apply now and join our exciting journey!