Assistant Quality and Assurance Advisor

Location: ECL Head Office

Contract Type: Permanent – Full time

Closing Date: 25 October 2020

Salary: £18,360.00 -£25,489.80

Specific Hours: 37 hours per week

Assistant Quality and Assurance Advisor

Office Base in Sandon, Chelmsford with travel through all ECL sites

Salary:  Band C £18,000 - £24,990

Interview dates will be 2nd November and 4th November 2020 to be held at our COVID secure office in Sandon. 

Do you have a passion for quality and ensuring that our customers receive the best possible service, and looking for a challenging and rewarding role in a forward thinking organisation?  If so, this could be the job for you ……

The Quality and Corporate Assurance Team is a small and dedicated team who support the whole of ECL in the following areas: Safeguarding, Quality, Feedback, Risk Management and Business Continuity.

The Assistant Quality and Assurance Advisor will play a key role in supporting the Quality and Corporate Assurance Team, ensuring that the team are able to provide first class advice and support the organisation.  The successful candidate will provide support, monitoring and timely information as required and deliver work across the three areas of quality; Effectiveness, Safety and Experience. 

The person we are looking for will ideally be experienced in the care arena, is a ‘can-do’ and passionate individual who puts customers first, understands what good quality looks like and able to challenge and improve services, whilst appreciating the internal and external pressures.  They will have excellent IT skills across all Microsoft applications and ability to learn internal systems used to monitor quality and assurance measures, along with excellent communication and customer service skills.

The Assistant Quality and Assurance Advisor will be required to provide services to all ECL services and will be expected to travel across the areas ECL provide services in as required.  As this role requires travel around the community, a car driver with their own vehicle is essential.

For further information about the role, email

What else can we offer you?

  • 24 days holiday entitlement (plus bank holiday) pro rata
  • FREE DBS check (which is a requirement of this role)
  • Health Care Cash Plan (including reimbursement for dental, optical and chiropody plus much more)
  • Reimbursement of professional subscriptions
  • Ongoing Training & Career development
  • Up to £1,000 Refer a friend scheme
  • Contributory Pension Scheme.
  • Real job satisfaction in an environment where your actions deliver tangible benefits to people’s lives

To view the full Job Description for this role, please click here.

We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.

If this sounds like a company you’d be proud to work for, why not apply today?


Apply now