Salary: £18,750 - £24,672.65
Closing Date: 01 October 2024
Summary of Benefits:
Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us.
Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples’ lives, through our passion for client care.
We are an inclusive team who believe in investing in our people. We provide exceptional training and support to ensure our team members are well equipped to confidently perform their role. Team members are supported by a dedicated mentor as well as a team leader throughout their Ontime journey.
We offer a fantastic range of incentives, actively encouraging creativity, solution-based thinking and problem solving. There is a strong focus on health and wellbeing, lunch clubs, book share, pool table, running club and much more.
Role
We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 49 people, providing excellent customer service in a fast-paced environment.
Your role will be to liaise with legal professionals and our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively.
We offer an individual mentoring programme; an incentive programme, including a recognition scheme where team members can acknowledge their colleagues for their hard work and team social events.
Job description
You will provide specialist support by undertaking the following duties:
Person specification
Required Qualifications/Training
Required Attributes
Desired Attributes
Salary, Hours & Benefits
Recruitment Process
To apply, send a CV and covering letter to recruitment@expresssolicitors.co.uk or visit or careers page on www.expresssolicitors.co.uk/careers
Interviews will be conducted by MS Teams or Telephone and will include scenario-based questioning.
Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
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