Salary: £25,264 plus shift allowance and commission
Closing Date: 04 October 2024
Summary of Benefits:
Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us.
New Client Enquiry Coordinator
Join our amazing New Client Team and let's deliver exceptional service together!
Are you a customer-focused individual who enjoys building rapport with clients and providing them with outstanding experience? Do you want to work for a company that values its employees and prioritises their well-being and growth while providing exceptional customer service? If so, read on!
Due to continuous expansion and onward progression, we are building a brand-new team of Client Triage Agents who will be the first point of contact for new enquiries. We operate a hybrid working pattern which allows colleagues to gain a work life balance, with the opportunity to work from office and home for part of the week, once initial training and probation has been successfully completed.
The planned start date is Monday 14th October 2024.
About you:
Salary, Hours & Benefits:
We rate attitude, skill and ability above all else and our recruitment policy encourages applications from all.
Working Days
Shifts will follow a rotation of early and late shifts during the week as below.
Early Shift: 08.30 – 17.00
Late Shift: 12.00 – 20.00 (11:30 – 19:30 on Friday)
Saturday – Sunday: 10.00 – 18.00
Bank Holidays: 10.00 – 18.00
Once out of the training period you would work 1 in 3 weekends with a day off in the week.
We also encourage applications from candidates who can work regular set hours across our hours of operation (8.30am – 8pm Monday to Friday and 10am – 6pm on Saturdays and Sundays) to include at least some weekend hours – availability and schedules will be discussed further with candidates who move forwards to the interview stage.
Finding the right candidates for the role to ensure our client’s experience is the best it can be is our focus so if you think you would be a great fit for this role then apply today.
Next steps
If this sounds exciting to you, then we would love to hear from you!
To apply, send a CV and covering letter to recruitment@expresssolicitors.co.uk or visit our careers page on www.expresssolicitors.co.uk/careers
Video Interviews will be conducted by MS Teams and will include scenario-based questioning. By applying for this vacancy, you are giving us consent to process your data in line with our Privacy Policy, full details of which can be found on our company website. Privacy notice for website users | Express Solicitors