Systems Lead

Who are Fair Ways and what do we stand for?

Fair Ways is a leading children’s services charity based in the Solent, delivering Fostering, Education, Residential, Mental Health and Family services and cares for over 400 children, families, young people and vulnerable adults each year.

At Fair Ways we believe in making a difference through passionate care, support and education. Fair Ways is a great place to work. We are one team. We care about each other and are all committed to making a change to the lives of the young people and service users in our care. We will not apologise for calling our staff great, the best, or world-class. Our staff are at the core of our organisation, and we celebrate them by shouting it from the rooftops!

Where and when do we need you?

Fair Ways have a fantastic opportunity to join our amazing charity as a Systems Lead. We are looking for an organised and confident individual with strong problem solving skills and excellent attention to detail to provide quality systems support by helping maintain and develop our HRIS and other internal systems, including reporting and analytics

As part of our fantastic HR Function, you will be involved in things like:

• System Support - Providing 1^st line troubleshooting support and manging any required escalation of technical issues. Providing virtual and in person systems support for employees and managers, using feedback to develop system functionality and improvements.
• System Training - Taking responsibility for all system training materials, ensuring all new users are given the necessary systems training and that regular refresher training is provided.
• Audits and Data Management - Carrying out audits and data cleansing tasks to ensure data is accurate, up to date and Fair Ways maintain compliance with the Data Protection Act.
• Reporting - Taking the lead on producing required reporting from internal databases to inform and guide improvements, decision making and ensuring informed change.
• Implementation and Development - Developing and building new system modules, including testing and implementation. Creating any required workflows, reporting templates, data processing guidelines and user guides supporting system development.
• Internal systems support - Supporting internal HR colleagues with setting up new user accounts and managing access permissions.
• System Maintenance - Forming and maintaining employee records on Fair Ways systems and centralised databases.

You and your specialisms

Our internal community is core to achieving our mission of making a difference through passionate care, support, and education. You will be extremely efficient, proactive and knowledgeable providing a professional service to internal customers and external stakeholders. To support this, you will have the following:

Essential:

• Strong IT skills, skilled in using Microsoft packages and experience with database administration
• Great analytical and reporting skills with a strong leaning towards technology, data extraction, manipulation and data insights
• Excellent organisational skills including ability to manage time and prioritise effectively
• Proven ability to work independently and on own initiative within specified guidelines or processes
• Proven ability to problem solve, be inquisitive, creative and improvement focused

Desirable:

• Previous experience of working with Access Sytems and ClearCare
• Professionally certified practice in data mining, analysis or visualisation (or equivalent workplace experience)

The role will be based from home with a minimum of 1 day per week at our Central Support Office in Cosham, Portsmouth. All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways.

Let us look after you!

At Fair Ways, we care about your well-being, here is what we currently offer to our dedicated team:

• Exciting Opportunities: Participate in free staff lotteries with amazing prizes, such as £1000 holiday vouchers, weekends away, luxury hampers, £1000 fostering referral scheme and vouchers. Experience a workplace that celebrates your contributions.
• Work-Life Balance: Enjoy a Holiday Accrual Scheme, an extra day of annual leave as a ‘wellbeing day’ and the option to purchase additional holidays (up to 5 days). We value your time and offer flexibility to accommodate your existing commitments.
• Health and Support: Benefit from Simply Health, our health cash plan, and access to our Employee Assistance Scheme, providing emergency financial assistance and 24/7 counselling services. Access your salary when you need it with Early Pay – The ability to withdraw an amount of your salary early each month to assist with any unforeseen circumstances.
• Growth and Development: Unlock your potential with our Education Grant, offering funding for accreditation up to master's level. Engage in leadership courses to enhance your skills and progress in your career.
• Wellbeing Matters: Experience team-building days, summer festivals, and well-being initiatives, promoting a positive work environment. Take advantage of discounted gym memberships and a cycle-to-work scheme to maintain a healthy lifestyle.
• Recognition and Rewards: Be appreciated for your dedication through annual Staff Awards and Long Service Awards. Build a secure future with our pension scheme and gain eligibility for a Blue Light Card.
• Supportive Community: Be part of our diverse workforce that embraces all communities. We value your unique perspective and encourage you to contribute to our inclusive and vibrant culture.

*Benefits may differ dependant on contract type.

Become a part of our community – We can’t wait to meet you!

If you're passionate about making a difference and are ready to embark on an incredible journey, apply today and be a part of something amazing at Fair Ways. Join our team and help shape brighter futures!