Family Contact Supervisor - Maternity Cover

Location: Residential Family Centre, Southampton

Contract Type: Fixed-term/Temporary

Closing Date: 25 September 2021

Salary: 9.44-10.45 per hour

Salary Information :

Specific Hours: 37.5

Family Contact Supervisor - Maternity Cover

About Our Organisation: 

At Fair Ways we believe in making a difference through passionate care, support, and education. Together we aim to build an institution that makes a difference to society and leaves a legacy greater than ourselves and our contributions. Our values sit at the heart of everything we do; we measure our wealth by the difference we make, rather than the profit we make.  

About our Exciting Opportunity: 

We are looking for a Family Contact Supervisor for a maternity Cover, to join our established and experienced team that can exhibit the key competencies below and is able to bring the compassion, understanding, impartiality and dedication to the role that it requires. The role will require some lone working (this is managed safely and with the appropriate risk assessment measures undertaken) and all applicants will need to be comfortable with this being a part of the role requirements. 

This role is initially required for a 9-month contract (potential to extend) and will offer 37.5 hours over Saturdays and Sundays, with extra Monday - Friday, we could potentially offer a job share for this role. 

All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways. 

About our specialist service: 

Fair Ways Contact Service offers the opportunity for families to re-establish a relationship between themselves in a safe environment when families have experienced a breakdown or separation. We provide a team of experienced contact supervisors for contact types including, supervised, supported, community and handovers.

  • Supervised Contact - A fully supervised contact where the content is recorded. Often these notes are provided to the Local Authorities and may be shared with HM Courts. The recorded notes are sent out to both parents, so they have a clear record of the contact sessions. 
  • Supported Contact - We provide a safe environment in one of our two centres for children to meet family members.  A Fair Ways staff member will oversee the time you spend between you and your child and will be available to support as required. 
  • Community Contact - We offer contacts in the community allowing children to spend time outside of a centre with their family member and a member of Fair Ways staff. We can also offer community contacts as supported or supervised contact sessions with full notetaking. 

Basic Job Responsibilities: 

  • To contribute to the monitoring of good practice within the Contact Scheme, and ensure safe working practices within safeguarding procedures are followed. 
  • To effectively contribute, as part of the team, to the planning and decision making process within the Contact Scheme. 
  • To undertake Contact Scheme workers tasks and responsibilities, including accurate observations and recordings. 
  • To work to deadlines for report writing for CAFCASS. 
  • To contribute to formal meetings (NSM) with professional views formed from evidence-based observations, in conjunction with colleagues and other professionals. 
  • To manage challenging behaviour resulting from complex needs to ensure the safety of residents and colleagues. 
  • To understand and work within the NACCC standards for the Contact Scheme and adhere to Fair Ways policies and procedures. 
  • To engage productively in individual supervision and attend group supervision sessions. 
  • To observe, assess and monitor the health development and emotional well-being of parents and children by promoting high standards of physical care, hygiene and safety for residents. 
  • To involve parents and children (where appropriate) in decisions about their contact, in order to maximise their choices, giving due consideration to their wishes and feelings. 
  • To ensure safe practices of sharing information, internally and to other agencies. 

Applicants will ideally possess the following personal skills: 

Ability to actively contribute towards a nurturing, positive culture within all Fair Ways’ services, and one where children and adults feel empowered to make positive improvements to their lives. 

Ability to proactively engage with babies, children and vulnerable adults to establish positive, worthwhile and end safe-boundaried relationships. 

Ability to time manage own workload effectively and work as part of a team, promoting a positive culture. 

Have a flexible approach to the task and resilience under pressure. 

Happy to work towards or have existing knowledge of legislation and research relevant to safeguarding children, assessing children in need and supporting vulnerable families. 

Ability to demonstrate effective communication skills, verbal, non-verbal and written and be able to identify the importance of effective communication upon healthy relationships. 

Be reliable, enthusiastic, creative and honest alongside the ability to promote healthy challenge within the staff team and families. 

Demonstrate a commitment to equal opportunities, anti-oppressive practice and non-judgmental assessments and ethos of the contact service. 

To challenge attitudes and practices that can be perceived as discriminatory. 

A level 3 Diploma in Children and Young People’s Workforce or equivalent is desirable, but not essential. Successful applicants will be expected to undertake training to level 3. 

About our Rewards: 

Fair Ways offer a selection of fantastic rewards for our staff including Employee Assistance ProgrammeHealth Care Scheme*Additional Holiday Purchase Scheme*Service based additional annual Leave accrualBespoke training departmentEducation Grant Scheme*Future Leaders Programme*Staff Lottery 

*Subject to qualifying period 

Next Step 

Interested in the vacancy? Apply today! We encourage a diverse workforce and welcome applications from all communities. 

Apply now