Family Contact Supervisor

Location: Lordshill, Southampton

Contract Type: Part time

Closing Date: 12 April 2023

Salary: £10.25 (Evenings) £10.73 (Weekends)

Specific Hours: 18.5 hours per week

Family Contact Supervisor

Who are Fair Ways and what do we stand for?

Fair Ways is a great place to work. We are a team. We care about each other and are all committed to making a change to the lives of the young people and service users in our care. We will not apologise for calling our staff great, the best, or world-class. Our staff are at the core of our organisation and we celebrate them by shouting it from the rooftops!

Where and when do we need you?

We are looking for a professional, assertive individual with fast, accurate typing skills, to conduct both supervised and supported family contact sessions. Fair Ways Contact Service offers a safe and supervised environment allowing families to work towards re-establishing relationships following a breakdown or separation.

In this role as a Family Contact Supervisor you will be involved in exciting and rewarding things like:

  • Keeping vulnerable children and young people Safe - Contributing to the monitoring of good practice within the Contact Scheme, ensuring safe working practices within safeguarding procedures are followed.
  • Working in an informed way using relevant supporting information - Work within the NACCC standards for the Contact Scheme and adhere to Fair Ways policies and procedures.
  • Supporting positive engagement for our families- The role involves supervising/ supporting contact sessions to enable children to retain bonds with significant figures in their lives in a controlled environment.
  • Ensuring an open platform for discussion - involving parents and children (where appropriate) in decisions about their contact, in order to maximise their choices, giving due consideration to their wishes and feelings.
  • Playing your PART within an amazing team – Being a reliable and conscientious team member. Contact sessions are often court ordered and must be adhered to with stability and consistency being key factors to making them work.
  • Evidencing your fantastic attention to detail and communication skills - The individual must be able to accurately record sessions and at the same time monitor the risks in the sessions and have the confidence to recognise and challenge unsafe parenting.

This role is offered on a 18.5 hr per week basis (worked as an average over 4 weeks) These will be undertaken as part of a fixed 2 week rota pattern covering 2 or 3 weekday evenings between 15:00 – 18:30 and every other weekend 9:00 – 17:00.

 All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways.

Desirable…. but not Essential

Whilst we value the knowledge and understanding that experience and qualifications can bring we also know that some of our best people have come to us from unrelated backgrounds. These people already held our core values at heart, and with the dedication of our amazing in house training and development team, we have supported the rest!

  • We welcome applicants that hold or are willing to be supported to achieve a Level 3 qualification in a relevant subject.

Let us look after you!

Looking after our employees is important to us, and whilst our culture is central to our identity, we also offer a great set of benefits to ensure we are striving to provide the best support to our employees available in the sector.

  • Free Staff lotteries (including prizes such as £1000 holiday vouchers, weekends away, luxury hampers and vouchers)
  • Holiday Accrual Scheme (an extra 3 days at 3 years service) and additional Holiday Purchase (up to 5 days)
  • Health Shield (Health cash plan)
  • Employee Assistance Scheme (Application based emergency financial assistance for employees)
  • Education Grant – (funding up to master’s level accreditation)
  • Fair Pay Panel (The opportunity to showcase your hard work potentially resulting in 2 pay rises per year!)
  • Wellbeing Initiatives - Team Building Days, Summer Festival, Wellbeing boxes
  • Employee Assistance Programme (24/7 counselling service)
  • Highstreet discount platform, Discounted Gym Membership
  • Cycle to Work Scheme
  • Leadership Courses
  • Annual Staff Awards/ Long Service Awards
  • Eligibility for a Blue Light Card
  • £1000 Refer a Friend Scheme *for eligible roles
  • £250 Refer a Foster Carer Scheme

Find your happy place – we can’t wait to meet you!

Apply today and be a PART of something amazing - We encourage a diverse workforce and welcome applications from all communities.

Apply now