Business Administration Apprentice - Manchester

Location: New York Street, Manchester

Contract Type: Fixed Term

Working Hours: Full time

Salary: Competitive


Business Administration Apprentice - Manchester

The Freeths Group is one of the UK's leading regional law practices. We offer services to both the commercial and private client across the entire legal spectrum. We operate from offices in Birmingham, Bristol, Derby, Leeds, Leicester, Liverpool, London, Manchester, Milton Keynes, Nottingham, Oxford and Sheffield.

The firm has a wide range of clients throughout the UK with many clients having strong international connections. We have over 150 partners and more than 800 members of staff in total.

Our client base reflects our nationwide strength and our nationwide service delivery. We are committed to continuous improvement and our increasing success as a business is built on achieving success for our clients. We work in close partnership with clients, providing positive, practical solutions and clear, comprehensive advice.

Our aim is to attract and retain the most talented people, and part of this is providing a great place to work. So, to support fairness and equality and to encourage a healthy work-life balance, we continually monitor and improve our benefits.

We are proud that what we have achieved has been recognised over the past few years, being awarded Best Companies star status on a number of occasions and have featured in the Sunday Times 100 Best Companies to Work For. We are also a silver standard accredited Investor in People Company, which means we are recognised for our efforts to improve work place engagement, leadership, personal growth, wellbeing, team working and our impact on society.


Main purpose of the job:-

To assist in ensuring that incoming calls and visitors are dealt with professionally and as efficiently as possible at all times and to provide secretarial/administrative support to the Manchester office and its departments as required.

Key Accountabilities:-

  • To provide a first point of contact with clients and greet them in a professional and pleasant manner ensuring that they are announced to the relevant fee-earner as soon as possible.
  • To communicate at all time clearly and in a pleasant manner.
  • To be presentable both in appearance and manner to promote the professional and quality service which the firm provides.
  • To deal with typing provided in an efficient and accurate manner.
  • To ensure that all incoming calls to the switchboard are answered promptly and directly.
  • To convey messages clearly, quickly and accurately.
  • To remain courteous and professional at all times.
  • To ensure confidentiality and security of all information is maintained.
  • To be responsible for maintaining the reception area in a neat and tidy fashion.
  • To be responsible for clearing meeting rooms following use and ensuring that they are kept at all times in a neat and tidy fashion and fully stocked with stationery and other consumables.
  • To provide refreshments and assist with the laying out of luncheons to the meeting rooms as required and to clear away such refreshments/food in a timely manner.
  • To ensure any deliveries to the reception area are directed to the appropriate staff member(s) as quickly as possible.
  • To undertake any training directed by the Office Manager
  • To follow laid down security procedures.
  • To provide administrative support to the departments, including photocopying and filing, as and when required.
  • To collect the DX from the DX exchange first thing in the morning.
  • To assist the firm and various departments with day to day errands such as hand deliveries to Court, Chambers, the bank etc.



Knowledge and experience:-

  • Good keyboard skills and familiarity with MS Office suite.
  • Good spelling and grammar
  • Experience in an administration role, however not essential.

Qualifications Required  

GCSEs: Mathematics & English Language at grade B or above.

We additionally require: 3 A Level subjects at grade B or above.

Please note that due to the volume of applications, if you do not supply your confirmed GCSE and A Level grades, unfortunately we will be unable to consider your application further.  

Personal Qualities:-

  • Excellent communication skills with a good telephone manner
  • Ability to prioritise effectively
  • Ability to work under pressure
  • Organisational skills
  • Can show initiative when required
  • Flexible and professional approach
  • Ability to work independently and in a team effectively
  • Commitment to work outside hours
Apply now