Professional Services Consultant, Chester, UK

Business Unit: Commercial

Location: Chester - Head Office

Contract Type: Permanent/Full Time

Closing Date: 05 December 2018

Professional Services Consultant, Chester, UK

The Team…

Very simply, the Professional Services Team provides guidance and support to our clients through their journey with GBG. We provide technical support for the Loqate business. We work directly with customers to ensure they get the most value from their time with GBG

The Role…

This is a challenging and varied role, where you’ll work directly with customers, but also involves working closely with the Account Management, New Business and Product teams, in addition to a variety of other internal teams.

 

What you will do…

You will:
• Configuration, implementation and support of all Identity Proofing (IDP) products
• Ongoing provision of support to customers post-implementation including delivery of training, analysis and consultancy
• Providing pre-sales and technical support and to the IDP Account Management and New Business teams


To enable you to be successful, we are looking for…

• Educated to degree level preferable
• An confident worker, comfortable with working alone and as part of a wider team
• Flexibility with reference to working hours and travel requirements.
• Willing to be adaptable to changing priorities, and to accommodate the need for urgency
• A good communicator, both orally and in writing
• Enthusiasm and willingness to learn
• The ability to work alone and as part of a team
• Comparable experience advantageous
• Analytical competency advantageous
• Familiarity with integrating web services and/or competency with common coding languages such as Java, .NET or PHP

Apply now