Technical Pre-Sales Consultant: London, UK

Business Unit: Commercial

Location: London

Contract Type: Permanent/Full Time

Closing Date: 06 March 2020

Technical Pre-Sales Consultant: London, UK

The Team

The team is based in London and Chester, with customers spread throughout the world, but focused on UK and EU. Supported by a Professional Services team working with clients on a global scale.

The Role

Reporting to Professional Services Manager, Pre Sales, this is a challenging and varied role, which is customer facing, and involves working closely with the Sales and technical teams. The primary objective of the role is to provide pre-sales and technical support to the sales team and assist with existing customer liaison.

What you will do:

You will:

  • Pre-sales business partner to the New Business and Account Management teams
  • Configuration, implementation and support of all Location solution products
  • Some provision of support to customers post-implementation including delivery of training, analysis and consultancy
  • Supporting revenue generating activity through solution design and implementation
  • Configuration and implementation delivery of IDP products in line with customer requirements
  • Ongoing customer support to ensure their service is working as effectively for them as possible
  • Training customers in how to use the service
    • Delivering analysis that informs the customer of the best way to use the service
  • Liaising with Product teams to shape and develop new product lines
  • Assist in preparation of tenders, whitepapers, articles and content to educate and engage potential clients


To enable you to be successful, we are looking for:

Skills:

  • Experienced with web services and systems architecture
  • Competency with common coding languages such as Java, .NET, C++, or PHP
  • Pre-Sales experience advantageous
  • Proven track record of managing technical delivery from inception to completion
  • Exceptional project management skills
  • The confidence and professional credibility that comes from experience.
  • An independent worker, comfortable with prioritising and managing own workload, seeking out guidance and support when required
  • A technical leader, with the ability to create, deliver and support industry leading customer solutions
  • Takes ownership for the delivery of project work, leading by example and demonstrating best practice in terms of standards
  • Awareness of the need for urgency, able to motivate team and prospects to think the same.
  • An excellent communicator, both orally and in writing, with the necessary confidence and gravitas to enthusiastically and persuasively present a case.
  • A flexible, intelligent approach with the ability to inspire others and get the best from them
  • A hands-on attitude, to dive into highly-technical, complex problem-solving tasks when required
  • The ability to think and act quickly, particularly under pressure
  • Flexibility with reference to working hours, often to accommodate multiple time zones
  • Willing to travel domestically and internationally if or when required

Additionally:

Flexibility on working from home as the role involves a certain amount of travel to both new and existing clients.

Apply now