Business Development Manager, Indonesia

Business Unit: Commercial

Location: Jakarta

Contract Type: Permanent/Full Time

Business Development Manager, Indonesia

About GBG

With a rich heritage of more than 30 years, offices in 16 locations worldwide and more than 1,000 team members globally, GBG proudly stand as the global technology specialist in fraud, location and identity data intelligence. We support businesses and enable customer growth by protecting companies and governments to combat fraud and cybercrime, lower cost of compliance and improve customer digital onboarding experience in today’s digital economy.

The team

We provide our solutions on a Global scale. The Indonesian market is central to the group’s growth plans for APAC and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Importantly we consistently put the customer first and by doing so we focus on providing high quality customer service, this delivers improvements to the customer’s journey, which will generate enhanced profitability.

The role

This role focuses on growing our customers, maintaining a high level of end user contact; the role will also build close relationships with the internal sales team. This relationship is vital for the success of both functions.

You'll also:

  • Work towards an incremental growth target on an existing set of accounts, working closely with internal departments and the internal account manager to achieve this target
  • Promote products within the region
  • Secure commitment for Renewals
  • Increase upgrade conversions from Historic Products
  • Work closely with the Internal sales function
  • Make it easy for our customers to do business with us, by aligning appropriate resources responding to requests and resolving any issues


Essential skills:

  • External face-to-face client experience
  • Ideally, experience in account management within software or IT sales 
  • Ability and willingness to work to and meet targets
  • Flexibility/adaptability. You can adapt to rapidly changing priorities and projects
  • Develop against an agreed business plan and strategy
  • Ensure the growth and retention targets are achieved
  • Engage at all levels with the customer to ensure growth of sales across all products of business
  • Provide accurate and timely sales forecasting in line with the groups approach to revenue recognition
  • Work and engage with all appropriate resource within GBG to satisfy the customer’s requirement’s
  • Achieve an annual sales target whilst delivering a consistent quarterly delivery against the annual sales target
  • Support the leadership in delivering against tactical objectives
  • Work as part of a matrix structure involving Customer Success, Go to Market and APAC teams

What’s in it for you?

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference and everyone has something to contribute.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

Apply now