Business Unit: Technology
Contract Type: Permanent/Full Time
Closing Date: 25 April 2019
The GBG Fraud & Compliance Team
Is responsible for providing practical decision support solutions to address business objectives in the areas of risk prevention, fraud detection, and customer management. To offer state-of-the-art software solutions, and provide comprehensive client support using our expertise and flexible, client-focused approach.
In your role as Business Analyst you will contribute to the successful deployment of GBG Fraud & Compliance products globally and high customer satisfaction for existing customers in order to retain current customer base and grow the business as per GBG Fraud & Compliance growth plan.
Work closely with our clients to resolve business related queries or issues. This may consist of responding to customer queries, providing consultancy on correct usage of the system
Conduct business/product training to the clients, both externally and internally.
Lead the business user to gather user requirement and explain how our solutions can fit to their business requirement. After that, the business analyst needs to design and document all parameters required for the solution in the business specification.
Provide any documentations that related to business that is required and agreed between internal teams and the clients.
To be successful, we are looking for
Demonstrated experience in business analysis in an Information Technology environment
Demonstrated comprehensive knowledge of system implementation projects
SQL Knowledge in relational databases (with TSQL) is a big advantage
Fluent verbal and written communication in English and Spanish is a must
Fluency in another European language is a plus
Ability to analyze and interpret business scenarios and/or data, with the ability to identify business and functional requirements
Ability to effectively facilitate work sessions with technical project teams and business stakeholders
Strong attention to detail
Strong organizational and time management skills
Fluency in presentation skill
Must be able to work on/manage multiple tasks concurrently
Ability to work independently and as part of a team
Post holder has to be prepared to work flexibly across different time zones as part of an international team
Post holder has to be prepared to travel internationally to visit clients