Cash Allocation / Credit Control Administrator - Chester, UK

Business Unit: Finance & Operations

Location: Chester - Head Office

Contract Type: Permanent/Full Time

Cash Allocation / Credit Control Administrator - Chester, UK

The Team:

Our finance team is central to the success of the business, a fact that was recognised by us being finalists for the 2015 large finance team award in the North West Finance Awards. Our aim is to proactively drive business value through informed and insightful decision-making. We work in partnership with the business and are agile and responsive to business needs whilst maintaining a transparent system of effective standards, processes and controls. To support this goal we strive to have the best highly engaged finance professionals in our team. We’re on an exciting journey, and we have the strategies in place to get us to our destination.

The Role

Working from our Chester office this role will report to the Credit Control Manager and take responsibility for general administrative tasks to support the credit control team to ensure acceptable levels of payments and indebtedness are maintained.

What you will do…

You will:

  • Allocate all cash receipts daily
  • Log and investigate any unallocated receipts, contacting the customer for remittance advices where required
  • Set up and maintain direct debit instructions via GoCardless
  • Action all failed or cancelled direct debits
  • Maintain customer master database ensuring all information is up to date and accurate
  • Manage team inbox
  • Manage invoice and statement of account requests internally and externally
  • Log liquidations, administrations and complete proof of debt forms
  • Load sales invoices on customer portals and manage the portal log
  • Complete supplier form requests
  • Process and log PO’s received by adding to the agreement in CRM if pre invoice or onto the invoice if already raised
  • Help to produce debtor reports

To enable you to be successful, we are looking for…


  • Experience in cash allocation and reconciliations
  • Excellent organisation and planning skills with the ability to work to strict deadlines whilst maintaining quality and accuracy
  • Good computer literacy skills
  • A professional telephone manner with the ability to deal direct with customers and their finance departments
  • The ability to communicate effectively with internal departments to resolve queries
  • A motivated individual who is hard working and able to work as part of a team
  • You will be able to demonstrate a positive, engaging, hard-working approach and exhibit the company values of Innovation, Quality, Excellence, Respect and Trust

What’s in it for you?

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference and everyone has something to contribute.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

Apply now