Business Unit: Commercial
Location: Chester - Head Office
Contract Type: Permanent/Full Time
We live in an increasingly virtual world. The data we share every day reflects our identities. And this data offers a massive opportunity for businesses that understand it. But it’s a balancing act; identity is a deeply personal matter. As a result, companies need to treat their customers as individuals not just business opportunities. That’s where we, at GBG, come in. We believe everyone should be able to conduct business safely and efficiently, everywhere. And we do that by using identity intelligently.
At GBG, we're building a culture of engagement built on being clear on the desired outcomes, and then giving people the support and flexibility to deliver. We have ambitious aspirations though, so there's also accountability, but this comes with recognition for results. We're entering new markets and territories, and growing fast. To help us achieve this we ensure every employee, irrespective of their role or location, is clear on our plans and then provide absolute transparency for how we're tracking against it. We do this via our VOS2020 (Vision, Objectives, Strategies) which is broken down to departmental and even team member level, and guides us towards 2020. This provides exciting opportunities for growth, personally and professionally.
The Customer Operations team are responsible for delivering a responsive, compliant order process, aligning sales, finance and legal activities in relation to the customer order and the fulfilment of GBG products to customers.
Reporting to the Customer Operations Team Leader, the Customer Operations Executive is responsible for the Order Processing and delivery of Services to our customers. Providing a compliant set-up and configuration of new and existing customer accounts. Supporting numerus product ranges that provide services for Employee Screening, Fraud, Risk & Compliance, and Customer & Location Intelligence is a huge part of this role.
What you will do
To be successful, we're looking for
What’s in it for you?
We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference and everyone has something to contribute.
If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact firstname.lastname@example.org. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.