Asia Pacific Credit Controller + Accounts Assistant - Sydney, Australia

Business Unit: Finance & Operations

Location: Sydney

Contract Type: Permanent/Full Time

Asia Pacific Credit Controller + Accounts Assistant - Sydney, Australia

GBG's success in the global marketplace is a result of the collective effort of people from all corners of the world, representing a range of backgrounds. Our diverse range of talent ensures that we can create a fulfilling environment for all of our team members to be successful in their own ways. 

The team

Our finance team is central to the success of the business. Our aim is to proactively drive business value through informed and insightful decision making. We work in partnership with the business and are agile and responsive to business needs whilst maintaining a transparent system of effective standards, processes and controls. To support this goal, we strive to have the best highly engaged finance professionals in our team. We’re on an exciting journey, and we have the strategies in place to get us to our destination.

The role

Reporting to the Asia Pacific Financial Controller, the role holder will be responsible for credit control across the region in addition to assisting with the administration of the sales invoicing process.

What you will do

You will:

  • Reduce the DSO and overdue debt by successfully managing an assigned section of the ledger and ensuring payments are made promptly
  • Chase customer debt by telephone and email
  • Work with Account Managers to effectively resolve customer queries that are delaying the collection of monies owed and keep an accurate record of any invoices held in query
  • Aid in the forecasting of receipts for cash flow forecasting
  • Take on other ad hoc duties as advised by the Asia Pacific Financial Controller
  • Support the Senior Financial Accountants with the administration of the sales invoicing process and responding to customer queries.

 To be successful, we are looking for


  • Experience in managing high volume B2B customer accounts
  • An excellent telephone manner with the ability to deal directly with customers and their finance departments
  • Someone that enjoys talking to customers and that is skilled in overcoming customer objections with integrity, resilience and persuasiveness
  • The ability to autonomously plan your workload and focus on the right priorities
  • The ability to communicate effectively with internal departments to resolve any customer queries
  • Good computer literacy skills
  • A highly motivated individual, that brings energy and confidence, that is target driven and able to work as part of a team
  • You will be able to demonstrate a positive, engaging, hard-working approach and exhibit the company values of Quickly, Differently, Together.



  • Analytical with an eye for detail
  • Determination
  • Organised at work
  • Efficient at time management
  • Ability to focus on the client requirements

What’s in it for you?

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference and everyone has something to contribute.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

Apply now