Credit Controller (6 month FTC), Chester, UK

Business Unit: Finance & Operations

Location: Chester - Head Office

Contract Type: Fixed Term

Closing Date: 31 August 2019

Credit Controller (6 month FTC), Chester, UK

The Team…

Our finance team is central to the success of the business, a fact that was recognised by us being finalists for the 2015 large finance team award in the North West Finance Awards. Our aim is to proactively drive business value through informed and insightful decision making. We work in partnership with the business and are agile and responsive to business needs whilst maintaining a transparent system of effective standards, processes and controls. To support this goal we strive to have the best highly engaged finance professionals in our team. We’re on an exciting journey, and we have the strategies in place to get us to our destination.

The Role…

Working from our Chester Headquarters this role will report to the Credit Control Manager and take responsibility for managing a section of the ledger to ensure acceptable levels of payments and indebtedness are maintained.


What you will do…

• Reduce the DSO and overdue debt by successfully managing an assigned section of the ledger and ensuring payments are made promptly
• Chase customer debt by telephone and email
• Work with Account Managers to effectively resolve customer queries that are delaying the collection of monies owed and keep an accurate record of any invoices held in query
• Aid in the forecasting of receipts for cash flow forecasting
• Take on other ad hoc duties as advised by the Credit Control Manager


To enable you to be successful, we are looking for…

• Experience in managing high volume B2B customer accounts
• An excellent telephone manner with the ability to deal direct with customers and their finance departments
• Someone that enjoys talking to customers and that is skilled in overcoming customer objections with integrity, resilience and persuasiveness
• The ability to autonomously plan your workload and focus on the right priorities
• The ability to communicate effectively with internal departments to resolve any customer queries
• Good computer literacy skills
• A highly motivated individual, that brings energy and confidence, that is target driven and able to work as part of a team
• You will be able to demonstrate a positive, engaging, hard-working approach and exhibit the company values of Innovation, Quality, Excellence, Respect and Trust

Apply now