Business Analyst, Canberra, Australia

Business Unit: Technology

Location: Canberra

Contract Type: Permanent/Full Time

Closing Date: 25 July 2019

Business Analyst, Canberra, Australia

The Team

VIX Verify is a world-leading, fast-growing international software-as-a-service company providing identification services to financial institutions, telecommunications providers and other businesses where customer identification is essential.  This excellent opportunity will have you working on VIX Verify’s on-line identity products that are used by many of Australia and the world's biggest and most progressive businesses. 

The Role

Due to the expansion and growth of the company, we are looking for an experienced and capable Business Analyst to join our team. This position is a permanent full-time role based in Belconnen, Canberra ACT, and offers a rare opportunity to work in a fast growing, best of breed company that retains the atmosphere and culture of a start-up. If you're passionate about doing great work in a fantastic, flexible environment then this could be for you.

What you will do

As part of Agile development teams you will:

  • analyse business requirements and customer/user needs and map these to potential system solutions
  • facilitate meetings with internal business and technology subject matter experts, and external stakeholders where possible, to elicit business requirements
  • take the lead in breaking high-level requirements down into small, achievable, vertically-sliced user stories
  • take the lead in creating acceptance criteria that clearly articulate the functionality tests needed before a user story can be considered completed
  • create wireframes that consider UX principles and clearly articulate the desired user interface for a given story or solution
  • take the lead in ensuring team members contribute to the creation of, and deeply understand, all user stories at the appropriate points in the development cycle
  • advise testers and developers to ensure automated and manual testing has adequately considered the acceptance criteria
  • take the lead in analysing and discussing small customer-requested functionality enhancements to a sufficient detail that the team can arrive at reasonable, considered development time estimates

As part of our Design and Quality community of practice you will:

  • contribute to improvements in processes and practices as they relate to analysis, design and quality assurance work
  • use techniques and practices as recommended by our design and quality community of practice (where practical and appropriate)

To enable you to be successful, we are looking for


  • Customer-focused and enjoys helping others
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Experience working in Agile development teams
  • Demonstrated experience in documenting customer and system needs and requirements via user stories
  • Ability to create and update common business analysis artifacts (E-R diagrams, process flowcharts, data flow diagrams, etc.)
  • Comfortable running workshops and presenting to groups of customers, business people, architects and engineers
  • Considerable experience as a business analyst or architect working on corporate systems
  • Strong experience communicating designs using diagrams, charts and other documents to internal and external stakeholders
  • Strong experience envisioning solutions to customer needs given pre-existing products or product suites
  • Experience with product development and/or financial services will be highly regarded
  • Basic knowledge of HTML/Javascript
  • Awareness of of SOAP web services and RESTful API's


Due to the nature of the role, only Australian Citizens or Permanent Residents of Australia are eligible to apply.  A clear police check will be essential prior to employment.

Apply now