Neighbourhood Coordinator Norfolk and Thetford
Position: Neighbourhood Coordinator (Housing Officer)
Contract: Job share/Permanent
Position 1
Hours: 19 Hours per week
Areas: Norwich, Hoveton, Thetford
Based: Scheme office, Norwich NR5 9LL with hybrid working
Salary: £15,621.07
Position 2
Hours: 16 Hours per week
Areas: Ipswich, Colchester
Based: Scheme office, Ipswich 1P4 1DY with hybrid working
Salary: £13,154.59
Travel: There will be an element of remote/home working for this role, however, the successful candidate will need to travel frequently and have a visible presence on their patch and undertake mandatory compliance checks. A valid driving license and personal vehicle are essential. Mileage is paid at £0.45 per mile and is calculated from office to office. Habinteg will also run an enhanced DBS check.
About Us
People come to work for Habinteg because they believe in what matters to us. As a Housing association that specialises in providing accessible and adaptable homes, inclusion drives all that we do. One in four people in this country is disabled and Habinteg provides and champions homes and neighbourhoods that everyone can share and enjoy. We have over 3200 homes across the country from Tyneside to Cornwall. We are a sector leader in promoting inclusive housing design and our in-house expert team, Centre for Accessible Environments (CAE) provides expert inclusion and accessibility training and consultancy to the housing industry and beyond.
About the Role
You will be responsible for delivering housing services to our tenants at our schemes in Norfolk, Colchester, Norwich, and Thetford. The role covers 126 properties in the patch so a clean driving license is essential, and Habinteg will also run an enhanced DBS check.
This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour.
You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.
About You
You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg’s inclusive housing mission.
Computer literacy is needed, as are sound written and verbal communication skills.
You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.
We understand that one person can’t always meet every area of a job description so if you are interested and feel you may be suitable, please do get in touch or apply using the details below.
When applying, it's important to specify which position you're interested in, whether it's Position 1 or Position 2. This helps the hiring manager to quickly understand which role you're applying for and consider your application accordingly.
Full job description & to apply: Please visit Work for us | Habinteg Housing Association
Closing date: This role will close once filled so don’t delay submitting your application!
Interview date: TBC
We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage job-seekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process.
If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk
Tel: 020 7822 8700
Position: Neighbourhood Coordinator (Housing Officer)
Contract: Job share/Permanent
Position 1
Hours: 19 Hours per week
Areas: Norwich, Hoveton, Thetford
Based: Scheme office, Norwich NR5 9LL with hybrid working
Salary: £15,621.07
Position 2
Hours: 16 Hours per week
Areas: Ipswich, Colchester
Based: Scheme office, Ipswich 1P4 1DY with hybrid working
Salary: £13,154.59
Travel: There will be an element of remote/home working for this role, however, the successful candidate will need to travel frequently and have a visible presence on their patch and undertake mandatory compliance checks. A valid driving license and personal vehicle are essential. Mileage is paid at £0.45 per mile and is calculated from office to office. Habinteg will also run an enhanced DBS check.
About Us
People come to work for Habinteg because they believe in what matters to us. As a Housing association that specialises in providing accessible and adaptable homes, inclusion drives all that we do. One in four people in this country is disabled and Habinteg provides and champions homes and neighbourhoods that everyone can share and enjoy. We have over 3200 homes across the country from Tyneside to Cornwall. We are a sector leader in promoting inclusive housing design and our in-house expert team, Centre for Accessible Environments (CAE) provides expert inclusion and accessibility training and consultancy to the housing industry and beyond.
About the Role
You will be responsible for delivering housing services to our tenants at our schemes in Norfolk, Colchester, Norwich, and Thetford. The role covers 126 properties in the patch so a clean driving license is essential, and Habinteg will also run an enhanced DBS check.
This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour.
You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.
About You
You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg’s inclusive housing mission.
Computer literacy is needed, as are sound written and verbal communication skills.
You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.
We understand that one person can’t always meet every area of a job description so if you are interested and feel you may be suitable, please do get in touch or apply using the details below.
When applying, it's important to specify which position you're interested in, whether it's Position 1 or Position 2. This helps the hiring manager to quickly understand which role you're applying for and consider your application accordingly.
Full job description & to apply: Please visit Work for us | Habinteg Housing Association
Closing date: This role will close once filled so don’t delay submitting your application!
Interview date: TBC
We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles. We encourage job-seekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process.
If you have any questions, please feel free to contact the HR department:
E-mail: recruitment@habinteg.org.uk
Tel: 020 7822 8700
