Care Coordinator
CARE COORDINATOR
EXCITING OPPORTUNITY – APPLY TODAY!
Location: SE9 5EA
Contract Type: Full-Time hours
Salary: £27,956.24 Per Year
Specific Hours: Full-time (37.5 hours per week, flexibility required including evenings, weekends and participation in the on-call rota)
Are you an experienced Carer/Care Coordinator?
Are you a compassionate, organised, and proactive care professional with strong leadership abilities?
Do you enjoy the fast pace of Domiciliary Care?
Do you want to progress your career in the Care sector?
If the answer is YES, Hartwig Care is seeking a committed Care Coordinator to join our dedicated team. This is a rewarding opportunity to make meaningful impact by supporting clients and guiding care staff to deliver exceptional service.
This is an excellent chance to join a progressive, supportive, and quality‑driven organisation, and to play an active role in shaping the services that Hartwig Care provides to its clients.
**Please note: This role is not eligible for sponsorship, as it does not meet the required salary or skills criteria.
Benefits of Working With Us
- Fast-tracked job offer system
- Enhanced DBS Check – provided at no cost
- Ongoing training
- Opportunities for personal and professional growth and development
- In‑store discounts with a Blue Light Card, offering exclusive savings across a range of high‑street retailers
- Paid Time Off – 20 days annual leave + bank holidays
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Job security
- A supportive and welcoming working environment
- And more
Requirements:
- Highly motivated, ambitious, and passionate about delivering high‑quality care services
- Strong attention to detail and accuracy when managing schedules and reports
- Ability to work collaboratively with Care Managers, care workers, and other team members
- Previous experience as a Care Coordinator in Health & Social Care (minimum of 2 years)
- Experience with electronic care planning/rostering systems
- Proven ability to manage and maintain a high‑quality, dynamic care service
- Excellent people management and communication skills
- Strong leadership and teamwork abilities
- NVQ Level 3 in Health & Social Care or willingness to work towards it
Key Responsibilities
- Ensure that care worker visits are delivered in line with Hartwig Care’s commitment to continuity and flexibility.
- Ensure all client visits take place on time and are allocated to the most appropriate care workers based on individual needs.
- Provide care workers with all necessary and up‑to‑date information regarding client visits, service delivery expectations, and company policies.
- Receive and record information and reports from care workers- both verbally and in writing- within agreed timelines.
- Coordinate and schedule care worker review meetings and team meetings, ensuring they take place as planned.
- Cross‑check actual visits against planned bookings to ensure accuracy and consistency in the rota.
- Support ongoing improvements in service monitoring, quality assurance, and client safety.
- Assist Care Managers in communicating daily updates, visit changes, and key information to care workers.
- Manage incoming phone calls and text messages, taking messages and redirecting communications as appropriate through the telephone system.
If you are a passionate carer committed to delivering exceptional care, apply today and join a team that values professionalism, empathy, and clinical excellence.
We look forward to hearing from you!
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