Operations Support

We are seeking to recruit an exceptional individual for an Operational Support role within Healthshare Harrow MSK Team.

The candidate will provide operational and administrative support to the Operations Manager. The role is very varied and fast-paced and requires the candidate to be an excellent organiser with previous operational experience. The successful candidate will be highly motivated, enthusiastic and an excellent communicator with the ability to communicate at all levels.

Main duties of the job:

• To provide operational support for clinical services, ensuring the provision of high quality and sustainable services.
• To assist the operations manager and senior operations manager in operational and financial performance of the service; helping to maintain high standards of service delivery, in accordance with legal and professional standards.
• To act as the lead on HR, MSK scheduling, complaints/ incidents and purchasing functions across all NWL MSK services.
• Work alongside the operations team in managing key areas such as managing day to day operational issues, staffing, HR functions, activity, managing rotas in line with service requirements, providing data and information, estates, complaints and purchase orders.
• To assist in regulatory compliance and compliance to internal audit standards within the sites and operations.
• To help support business development opportunities and further development of existing services.
• Assist in the deliverance of performance management and reporting structure for the service.

Benefits:

• 25 days annual leave (plus Bank Holidays) and option to buy/sell
• Private Healthcare (Benenden)
• Company Pension Scheme
• Life Assurance
• Blue Light Card
• Refer a Friend Scheme
• CPD Opportunities
• Wagestream
• Reward Gateway
• Cycle to Work Scheme
• Smart Tech
• EV Car Scheme