Patient Care Advisor
At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients.
Working closely with fellow administrators within a busy referral management environment, each day that presents itself will be exciting, upbeat and different from the next. In this varied role you will need to demonstrate a high level of patient care, a flair for handling high call volumes, be able to deal with complex cases and sensitive information, whilst interacting with patients to direct their care. All of the administrative functions are completed using an electric patient booking systems.
For this position you will need to be a good communicator and have an eye for detail, as well as being organised, concise and organised in order to carry out and complete tasks set. Prior experience of call management & entering data into a number of systems would be beneficial but is not essential as full training will be provided on site. There will also be the potential to progress within your role and develop new skills.
The site is on a main bus route, but if you chose to drive there is free parking available. There is also creche and gym facilities available on site.
Our current opening hours are 7am - 7pm, Monday to Friday, and 8am - 1pm on a Saturday (rota based). We are looking for full-time staff and also part-time staff who can work late shifts until 7pm.
Benefits:
- 25 days annual leave (plus Bank Holidays) and option to buy/sell
- Private Healthcare (Benenden)
- Company Pension Scheme
- Life Assurance
- Blue Light Card
- Refer a Friend Scheme
- CPD Opportunities
- Wagestream
- Reward Gateway
- Cycle to Work Scheme
- Smart Tech
- EV Car Scheme
