Patient Administrator

Healthshare Clinic Norwich is part of Healthshare group, a clinically-led organisation who place the patients experience, expectation and outcome at the forefront of every decision.

Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. We aim to continually evolve and learn through evidence and experience to help people improve their health.

We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.

Main duties of the job:

• To provide an efficient and effective bookings administrative service working within established policies and processes

• The post holder must be able to show initiative and have the ability to multitask in order to carry out a wide range of patient telephone liaison, administrative and general duties.

• To ensure an exemplary level of customer service is upheld to patients, consultants and clinical team

Benefits:

• 25 days annual leave (plus Bank Holidays) and option to buy/sell
• Private Healthcare (Benenden)
• Company Pension Scheme
• Life Assurance
• Blue Light Card
• Refer a Friend Scheme
• CPD Opportunities
• Wagestream
• Reward Gateway
• Cycle to Work Scheme
• Smart Tech
• EV Car Scheme