Outpatient Nurse - Bank
The Riverside Clinic Outpatient Department consist of seven outpatient consulting rooms, one minor operations room and one phlebotomy room. The post holder is responsible for the day to day nursing needs of the department, ensuring the efficient and effective use of all recourses in order to deliver high quality, safe and effective patient care in an environment of continuous improvement.
This is a clinical role and the post holder will be responsible for ensuring the delivery of safe and evidence based clinical care, including phlebotomy and cannulation, assisting consultants with minor operations and procedures, wound management, injections, chaperoning, etc.
Duties and responsibilities
To demonstrate through personal behaviour the core values of the company
Ensure that time and resources are managed through effective teamwork
To ensure that junior members of staff have a clear understanding of their duties and responsibilities
To demonstrate effective delegation
To assist on admissions from Outpatients Department to the ward
To contribute towards the new ways of working and the development of nursing skills to support clinic and corporate objectives and improvement objectives
To assist Outpatient Lead with stock checks and orders
To work with all members of the multi professional team to develop services to ensure the effective provision of all aspects of clinical care are maintained at a high standard.
To contribute to and influence the total patient experience and journey through collaborative working and effective communications with all members of the multi-disciplinary team throughout the hospital.
To act as a role model in clinical practice
To adhere at all times to uniform and appearance policy
To ensure that high standards of cleanliness, tidiness and décor are maintained throughout the Outpatients Department and environmental standards are adhered to
To promote effective communication with external agencies to facilitate ongoing patient care
To assist Outpatient Lead to contribute towards the development, production and implementation of the departments objectives
Ensure that that at all times the team work in a safe and responsible manner by demonstrating a knowledge and understanding of all corporate Health and Safety policies and the implementation of safety measures including:
Fire regulations
COSHH Regulations
Moving and Handling
Patient Care
To adhere at all times to the NMC Code of Professional Standards of Practice and Behaviour for Nurses and Midwives (2005)
Ensuring that all patients have their needs assessed, that care plans are developed to meet these needs and are delivered in accordance with agreed policies and procedures
Ensure an ongoing welcoming, caring and safe environment is provided for the patients and their families
To be a competent practitioner delivering all aspect of care relative to their patient group leading innovation and demonstrating clinical expertise
To ensure approved manual handling techniques in delivery of safe patient care using procedures taught by the manual handling team, including the safe use of mechanical and non-mechanical manual handling aids.
To monitor and assist in the review of clinical standards and practice through collection of data within their clinical area, providing essential information within a timely manner
Communication and Relationships
To ensure effective communication within the team, both verbally and in written form - ensuring accurate, legible and holistic nursing records according to NMC guidelines
To facilitate and monitor training for junior staff in relation to communication strategies
To demonstrate sensitivity in dealing with complex and confidential information from patients, families and colleagues, providing advice and support when necessary
Education, Professional Development and Training
To take every reasonable opportunity for maintaining, developing and acquiring competencies and skills for self-development
To participate in the supervision, training and effective mentorship of junior staff, (student nurses) and Health Care Assistants
To keep up to date with mandatory training and e-learning
Research and Audit
Develop and monitor standards of care and participate in ongoing research, audit and projects
To promote relevant research findings to support clinical practice and education within the department.
Ensure mechanisms are in place to seek patients views and are taken into account in decision making and care delivery within the department
Human Resources
To ensure that all local and national HR policies, procedures and guidelines are adhered to and report any failure to do so appropriately
Patient Pathway Planning
Standards of Care
To ensure that the highest standard of evidence-based nursing care is delivered to all patients and their families
To act as patient advocate, ensuring privacy, dignity and confidentiality are met
To report any issues that are identified by patients or their relatives on a timely basis
To ensure that all provision of nursing care is documented on a timely basis and accurately reflects the patient experience
To ensure that individual consultant care protocols are followed
To ensure a high standard of infection control and the prevention of all avoidable healthcare associated infections.
To administer all drugs and medications as per the local policies and procedures
To report to Outpatient Lead any nursing issues of significance or concern
To ensure that all policies, procedures, guidelines and work instructions that relate to nursing are followed
To maintain sound and effective working relationships and communication with allhospital staff and consultants
Professional
To ensure that all clinical training requirements are fulfilled according to local requirements and the framework
To successfully complete the Immediate Life Support course on an annual basis, as per Group policy
To ensure personal continuing professional development (CPD) is maintained to comply with NMC registration, including Revalidation requirements
To ensure that all mandatory training is attended and completed within the required timeframes
To maintain and demonstrate current awareness regarding developments in nursing and service
To attend organisational meetings and functions, as required
Managerial
To efficiently manage personal workload, ensuring that resources are used effectively.
To comply with all aspects of the Health & Social Care Act 2008 and ensure that the requirements of the Care Quality Commission (CQC) are met
To ensure that Customer Care standards are adhered to
To undertake and participate in appraisal reviews as per group policy
To participate in the induction / orientation of new staff.
To ensure that equipment is regularly checked and that any non-conformity is reported on a timely basis
To comply with all hospital policies that are relevant to the role and area of working
Health & Safety
To ensure the department complies with all health and safety requirements and that appropriate policies and procedures are adhered to.
To ensure the safety of all members of staff, visitors and patients
To ensure that all near-misses or non-compliances are reported and appropriate actions taken, as required
To undertake risk assessments and participate in Health & Safety audits, as required
Financial:
To effectively manage personal workload and ensure that all resources are used efficiently
Monitoring and Reporting
Outpatient Nurse will monitor and assist in the delivery of patient care. You will act as a role model and mentor to junior members of staff, providing advice and support to others in order to promote good and consistent practice according to hospital policies
Key Competencies
Up to date clinical skills
Build relationships with key external stakeholders (e.g. Consultants and GPs)
Information collection and management
Planning, organising and ability to think ahead and anticipate issues
Problem solving
Attention to detail
Decision making skills
Confidentiality
Ability to work under pressure and be comfortable dealing with and implementing changing priorities
Hands on approach to meeting service needs not just in relating to referral management but across the service
Customer service orientated
Initiative
Reliability
Ability to understand and work in a politically sensitive environment, achieving results without compromising the company, colleagues and stakeholders.
Flexibility within role
The Riverside Clinic Outpatient Department consist of seven outpatient consulting rooms, one minor operations room and one phlebotomy room. The post holder is responsible for the day to day nursing needs of the department, ensuring the efficient and effective use of all recourses in order to deliver high quality, safe and effective patient care in an environment of continuous improvement.
This is a clinical role and the post holder will be responsible for ensuring the delivery of safe and evidence based clinical care, including phlebotomy and cannulation, assisting consultants with minor operations and procedures, wound management, injections, chaperoning, etc.
Duties and responsibilities
To demonstrate through personal behaviour the core values of the company
Ensure that time and resources are managed through effective teamwork
To ensure that junior members of staff have a clear understanding of their duties and responsibilities
To demonstrate effective delegation
To assist on admissions from Outpatients Department to the ward
To contribute towards the new ways of working and the development of nursing skills to support clinic and corporate objectives and improvement objectives
To assist Outpatient Lead with stock checks and orders
To work with all members of the multi professional team to develop services to ensure the effective provision of all aspects of clinical care are maintained at a high standard.
To contribute to and influence the total patient experience and journey through collaborative working and effective communications with all members of the multi-disciplinary team throughout the hospital.
To act as a role model in clinical practice
To adhere at all times to uniform and appearance policy
To ensure that high standards of cleanliness, tidiness and décor are maintained throughout the Outpatients Department and environmental standards are adhered to
To promote effective communication with external agencies to facilitate ongoing patient care
To assist Outpatient Lead to contribute towards the development, production and implementation of the departments objectives
Ensure that that at all times the team work in a safe and responsible manner by demonstrating a knowledge and understanding of all corporate Health and Safety policies and the implementation of safety measures including:
Fire regulations
COSHH Regulations
Moving and Handling
Patient Care
To adhere at all times to the NMC Code of Professional Standards of Practice and Behaviour for Nurses and Midwives (2005)
Ensuring that all patients have their needs assessed, that care plans are developed to meet these needs and are delivered in accordance with agreed policies and procedures
Ensure an ongoing welcoming, caring and safe environment is provided for the patients and their families
To be a competent practitioner delivering all aspect of care relative to their patient group leading innovation and demonstrating clinical expertise
To ensure approved manual handling techniques in delivery of safe patient care using procedures taught by the manual handling team, including the safe use of mechanical and non-mechanical manual handling aids.
To monitor and assist in the review of clinical standards and practice through collection of data within their clinical area, providing essential information within a timely manner
Communication and Relationships
To ensure effective communication within the team, both verbally and in written form - ensuring accurate, legible and holistic nursing records according to NMC guidelines
To facilitate and monitor training for junior staff in relation to communication strategies
To demonstrate sensitivity in dealing with complex and confidential information from patients, families and colleagues, providing advice and support when necessary
Education, Professional Development and Training
To take every reasonable opportunity for maintaining, developing and acquiring competencies and skills for self-development
To participate in the supervision, training and effective mentorship of junior staff, (student nurses) and Health Care Assistants
To keep up to date with mandatory training and e-learning
Research and Audit
Develop and monitor standards of care and participate in ongoing research, audit and projects
To promote relevant research findings to support clinical practice and education within the department.
Ensure mechanisms are in place to seek patients views and are taken into account in decision making and care delivery within the department
Human Resources
To ensure that all local and national HR policies, procedures and guidelines are adhered to and report any failure to do so appropriately
Patient Pathway Planning
Standards of Care
To ensure that the highest standard of evidence-based nursing care is delivered to all patients and their families
To act as patient advocate, ensuring privacy, dignity and confidentiality are met
To report any issues that are identified by patients or their relatives on a timely basis
To ensure that all provision of nursing care is documented on a timely basis and accurately reflects the patient experience
To ensure that individual consultant care protocols are followed
To ensure a high standard of infection control and the prevention of all avoidable healthcare associated infections.
To administer all drugs and medications as per the local policies and procedures
To report to Outpatient Lead any nursing issues of significance or concern
To ensure that all policies, procedures, guidelines and work instructions that relate to nursing are followed
To maintain sound and effective working relationships and communication with allhospital staff and consultants
Professional
To ensure that all clinical training requirements are fulfilled according to local requirements and the framework
To successfully complete the Immediate Life Support course on an annual basis, as per Group policy
To ensure personal continuing professional development (CPD) is maintained to comply with NMC registration, including Revalidation requirements
To ensure that all mandatory training is attended and completed within the required timeframes
To maintain and demonstrate current awareness regarding developments in nursing and service
To attend organisational meetings and functions, as required
Managerial
To efficiently manage personal workload, ensuring that resources are used effectively.
To comply with all aspects of the Health & Social Care Act 2008 and ensure that the requirements of the Care Quality Commission (CQC) are met
To ensure that Customer Care standards are adhered to
To undertake and participate in appraisal reviews as per group policy
To participate in the induction / orientation of new staff.
To ensure that equipment is regularly checked and that any non-conformity is reported on a timely basis
To comply with all hospital policies that are relevant to the role and area of working
Health & Safety
To ensure the department complies with all health and safety requirements and that appropriate policies and procedures are adhered to.
To ensure the safety of all members of staff, visitors and patients
To ensure that all near-misses or non-compliances are reported and appropriate actions taken, as required
To undertake risk assessments and participate in Health & Safety audits, as required
Financial:
To effectively manage personal workload and ensure that all resources are used efficiently
Monitoring and Reporting
Outpatient Nurse will monitor and assist in the delivery of patient care. You will act as a role model and mentor to junior members of staff, providing advice and support to others in order to promote good and consistent practice according to hospital policies
Key Competencies
Up to date clinical skills
Build relationships with key external stakeholders (e.g. Consultants and GPs)
Information collection and management
Planning, organising and ability to think ahead and anticipate issues
Problem solving
Attention to detail
Decision making skills
Confidentiality
Ability to work under pressure and be comfortable dealing with and implementing changing priorities
Hands on approach to meeting service needs not just in relating to referral management but across the service
Customer service orientated
Initiative
Reliability
Ability to understand and work in a politically sensitive environment, achieving results without compromising the company, colleagues and stakeholders.
Flexibility within role
