Apprentice Trade Sales Counter Person

Location: Catterick Depot

Hours: 40 hours

Contract Type: Fixed Term

Closing Date: 05 November 2021

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Apprentice Trade Sales Counter Person

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers?  

 

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in the Sunday Times for recognition of excellence in the workplace.

 

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.

 

The Role

 

As a Trade Sales Counter apprentice you will learn to:

 

  • Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
  • Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements.
  • Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade.
  • Maintain up to date product and industry knowledge.

The Person

  • Strong communication skills
  • Ability to build string relationships
  • Good customer service skills
  • Target driven
  • Planning and organising skills
  • Ability to prioritise own workload
  • A desire for continuous personal and professional development

The Apprenticeship

  • Customer Service Practitioner Level 2 - Intermediate Apprenticeship
  • Training provided by in house Learning & Development Team
  • Support from external training provider
  • 15 Month programme including minimum 12 month learning period plus end point assessment
  • GCSE Maths and English desired but not essential, as these will be covered during the apprenticeship

In return for your hard work and commitment you will be rewarded with some great benefits, which include:

  • £15,000 salary
  • 24 days holiday
  • Team incentives and outings
  • Staff discount on Howdens products

 

Why work for us?

 

Howdens Joinery, a trade only business with over 740 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence.

Apply now