Director of Retail Analysis

Location: Letchmore Heath, Hertfordshire

Contract Type: Permanent

Closing Date: 27 January 2022

Salary: Competitive salary + car allowance + excellent benefits

Director of Retail Analysis

Are you ready to manage a global leading retail insight team?

Join our team to help us make a positive impact.

Our market-leading flagship Retail Analysis product has just delivered a record-breaking year. Yet we are restless. We must keep evolving to delight our customers in the future. We are looking for a leader to drive this change

Who are we?

People make IGD what it is; a group of progressive professionals thinking and acting collaboratively to create and deliver genuine, actionable insights that drive and create lasting change.

About the role

This role is all about leadership. Leading a global team of retail analysts, leading the thinking for the industry, and leading the development of a critical commercial product for IGD.

You'll be a proven team leader, able to strategically develop teams, build great cultures, influence a business and change behaviours. You'll enjoy developing talent, being surrounded by curious colleagues and holding people to account.

IGD is proud of our industry reputation for Insight excellence. You will build on this platform to lead a global Insight programme that delivers more progressive, future-focused Insights and opinions to unlock growth for our customers. You'll enjoy the dynamic world of retail and embrace agility and change to ensure IGD is relevant for the long-term.

And you'll grasp ownership for IGD's flagship Retail Analysis product, spearheading its constant evolution to meet the future needs of our customers with a collaborative and partnership mindset.

The Responsibilities

Lead and develop the team.

Lead a team of 25 global retail analysts based in Europe, North America and Singapore. Own the strategic people plan that manages their development to meet the organisational goals. Set the culture and drive behavioural change to meet our customers ever-changing needs.

Set product strategy and vision

Take ownership of Retail Analysis, IGD's largest single product and global flagship. Set the product strategy and vision, and lead a customer-focused, continuous existing product development cycle. Critically, do this in a collaborative way with all IGD teams

Deliver the content proposition.

A primary role of the Retail Analysis product team is to research, analyse and deliver the content for our customers. You will own our global retail insight programme, ensuring the delivery of commercially valuable global insights, underpinned by integrity across the methodologies, that is relevant for our subscribers

Champion customer engagement.

Retail Analysis is more than a website. You will be close to our customers, developing networks across the team and working in close collaboration with IGD's customer teams to drive usage and unlock new opportunities. You will present and share your insights from small groups to large audiences, be curious about our customer's needs, and drive product development from this knowledge

What you’ll bring

  • Extensive experience of, and passion for, the consumer goods industry
  • Excellent, proven leadership skills, good team builder and development coach with change management experience
  • A collaborative approach in all you do, with a partnership mindset and the ability to build strong cross-functional relationships
  • A track record of leading Insight teams, able to manage Insight programmes with intellectual curiosity and an ethos of continuous improvement
  • Commercial acumen, with the ability to create commercial opportunities and maximise value
  • Credible at Board level with strong influencing capability
  • Great presenting and customer engagement skills with a desire to make your voice heard
  • A dynamic individual, self-motivated and driven
  • Low ego, high integrity and values led with strong customer focus
  • Desire and enthusiasm for travel and working abroad


We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from central London.

More About Our People

We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our customers and for themselves.

We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We therefore welcome applications from diverse candidates. This includes people with disabilities, so please discuss any adjustments that you may require throughout the selection and assessment process.

More about IGD

IGD is a truly unique place, we connect and inspire, provoking and leading constructive debate that creates impact. Together we are working to make a tangible difference for Society, Business, and the Individual.

We use in-depth commercial understanding to uncover rich insights and data, leading to action that powers success.

We reinvest profit from our Trading company into delivering Social Impact, through the Charity, aimed at uniting and mobilising our industry around the most crucial issues affecting society and business today.

Get in touch - we look forward to working with you.


Apply now