Head of Customer Supply Chain

Location: Letchmore Heath, Hertfordshire

Contract Type: Permanent

Closing Date: 13 June 2019

Salary: Competitive salary + car allowance + excellent benefits

Head of Customer Supply Chain

Are you passionate about supply chain collaboration?

Our customers are navigating their way through considerable headwinds (low consumer spending, changing retail landscape, pressure on financial return, digital transformation, efficiency etc). They cannot tackle this through traditional means. They are looking at new capabilities that could unlock value across the total chain.

This is a unique opportunity to join a business seeking to put supply chains at the heart of our industry. We are seeking an individual with a passion for supply chain but with first class set of customer management skills.   If you want to be challenged where no two days are the same, then IGD is the place for you.

Your role

The role is for someone who is hungry for success and has gained a breadth of experience across business functions notably supply chain. It will appeal to those who have worked on end to end projects. You will be judged by your ability to commercialise this into compelling value for our customers.

You will be a bright, articulate and a well-rounded individual who has a passion to succeed. You should be looking for something genuinely different where you can make your mark in a fast growing business. We’re all about growth, and this is a really exciting time to lead our proposition into the future.

We want an individual that is highly driven to succeed, exhibits a hands-on entrepreneurial spirit, with a can do attitude, constantly looking to be challenged. It’s an extremely rewarding role, unparalleled anywhere in the industry.

Come join and set the benchmark for success.

Knowledge, skills and experience

You will be in the ascendency in your career looking to take the next step up. You may have worked in the consumer packaged goods industry as a retailer, manufacturer, logistics provider or consultancy, in either a commercial or a general supply chain role. Ideally, you’ll have experience working on end to end projects dealing with multiple business functions.

More specifically you will have proven:

  • Customer focus: evidence of understanding customer needs, meeting and exceeding their expectations whilst develop lasting relationships
  • Technical capability: either supply chain or commercial experience but passionate about creating best practice insight and building capability
  • Strong track record: a drive and determination to succeed delivering tangible results
  • Communication style: confident and able to influence at the highest levels, in simple but effective ways to help engender trust and support
  • People management and leadership skills: able to inspire and grow talent within the team and ensure timely and high quality delivery consistently across the team
  • Personal approach: Ethos of continuous improvement, with an ability to think creatively, and resilient, able to cope with the pace of change


Is it time to join?

IGD is the focal point for the supply in the industry, if you have the drive and determination to take the next step change in your career, please apply.

Apply now